Program Details
Michigan Flex State Profile
The Technical Assistance and Services Center (TASC), a program of the National Rural Health Resource Center, provides technical assistance for the Rural Hospital Medicare Flexibility (Flex) Program in the form of information, tools and resources. State Flex Programs benefit from sharing information with one another and the Flex State Profiles are meant to be a method to encourage that sharing.
State Contacts
Click a contact name to jump to their details.
State Office Director, Michigan
Flex Coordinator, Michigan
Health Systems Development Assistant, Michigan
Recruitment and Retention Services, Michigan
Survey Results
In each core area, what are the top Flex activities in your state?
Core Area 1: Support for Quality Improvement
- Michigan Critical Access Hospital (MICAH) Quality Network activities
- Data submission through Quantros web-based program
- Support network member education
- Bring eight Small Hospital Improvement Program (SHIP) eligible hospitals into quality improvement activities
- Continue to encourage all 36 critical access hospitals (CAHs) to publicly report Hospital Consumer Assessment of Health Care Providers and Systems (HCAHPS) data, or minimum of one other measure in Hospital Compare
- Publish quarterly the MICAH Quality quarterly newsletter
Core Area 2: Support for Operational and Financial Improvement
- Continued recruitment of all CAHs to participate in the Financial Benchmark Group. Currently 29 of 36 CAHs are participating
- Support the CFO benchmarking project and CFO education
- Support the CFOs efforts to locate a web-based source for financial and operational improvement with CAHs in other states
- Support two yearly face-to-face meetings
- Continue to support, share, and enhance productivity benchmarks
- Actively promote a financial benchmarking program to the ten SHIP-eligible hospitals
Core Area 3: Support for Health System Development and Community Engagement
- Sponsor two Ambulance Manager Academy sessions; one level 1 and one level 2
- Continue educational webinars and video conferences for emergency medical services (EMS)
- Will host two regional leadership seminars for EMS personnel
- EMS quarterly newsletter
- Sponsoring ICD-10 Coding webinar series for ICD—10 essentials and 9 sessions for ICD-10 CM/PC
- Sponsoring a Comprehensive Advanced Life Support (CALS) session
- Will provide community health needs assessments for CAHs
Please describe a success story or innovative program from the Flex program in your state:
See below.
In your opinion, what is the single most significant achievement of your Flex program to date?
The MICAH Quality Network. The Network members continue to grow professionally and have become national leaders of hospital quality. Their continued educational sessions, core measure development, and dedicated efforts to quality in the CAH setting and support of each other is astounding.
State Contact Details
Angie Emge
Flex Coordinator, Michigan
(517) 355-7757
Specialty Areas / Background
Quality network, program administration
Flex Coordinator since October 2000
Crystal Barter
Health Systems Development Assistant, Michigan
(517) 432-1066
Steve Shotwell
Recruitment and Retention Services, Michigan
(517) 355-7758
Specialty Areas / Background
Recruitment and retention planning
Recruitment and Retention Services since October 2001