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Alaska Flex State Profile

The Technical Assistance and Services Center (TASC), a program of the National Rural Health Resource Center, provides technical assistance for the Rural Hospital Medicare Flexibility (Flex) Program in the form of information, tools and resources. State Flex Programs benefit from sharing information with one another and the Flex State Profiles are meant to be a method to encourage that sharing.

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State Contacts

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Survey Results


In each core area, what are the top Flex activities in your state?

Core Area 1: Support for Quality Improvement
  • Critical access hospitals (CAHs) are participating in a quality collaborative which includes face-to-face meetings, webinars, and teleconferences to share best practices, set quality benchmarks and collect data to support quality improvement activities.
  • Actively working to raise staff awareness about patient safety and examining trends in patient safety culture.
  • Facilitate education, training and links with resources for CAH staff and/or board members to improve quality performance.
Core Area 2: Support for Operational and Financial Improvement
  • Provide or arrange for direct technical assistance to individual critical access hospitals (CAHs) on charge master updates or other financial management tools.
  • Provide the infrastructure for a multi-hospital financial collaborative that supports CAHs in sharing best practices, benchmarks, resources and expertise.
  • Provide training on improving revenue cycles to hospital leaders to increase their ability to better manage their revenue cycles.
Core Area 3: Support for Health System Development and Community Engagement
  • Support critical access hospitals (CAHs) and their communities in collaboration of assessments to identify unmet community health needs.
  • The Trauma System Review Team will work to identify eligible acute care hospitals interested in becoming Level II trauma centers.
  • Rural Trauma Training and Development courses will be provided to  CAHs and rural acute care hospitals.
Please describe a success story or innovative program from the Flex program in your state:

Development of the Hospital to Hospital Mentoring Program providing for critical access hospital staff and management to be mentored by other similar professionals as to the best practices for their particular specialty or management position. This program has been well received and provides opportunities for professional growth in both the mentor and mentees.

No two Flex programs are alike! What is one unique thing that you would like others to know about your Flex program?

Alaska critical access hospitals (CAHs) are very isolated, and the turnover in staff is frequent. Therefore, developing networks and sustaining those networks in which the CAHs can come together to share best practices and enhance performance is a vital resource. The networks come together three times per year so that the momentum of creating a quality environment is not lost.

State Contact Details

Patricia Carr

State Office Director, Alaska
(907) 465-8618

Specialty Areas / Background

Over twenty-five years of experience in rural and health, health promotion and primary care

State Office Director since 1994

 

Shellie Smith

Flex Program Coordinator
(907) 269-3445

Flex Program Coordinator Since September 2012

 
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