This list includes upcoming and past Delta Region Community Health Systems Development Program (DRCHSD) events. Generally, the intended audience for live DRCHSD events is selected DRCHSD health care organization teams and state partners. Recordings posted in the past events list are available for anyone's use.

Upcoming Events

Upcoming Webinar

DRCHSD Fall Communication Webinar Series Part 1: Free Communications Toolkit and Vaccine Resources

October 21, 2021

Learn about the DRCHSD Customizable Communications Toolkit, available for use in health care community outreach and education communications. These materials focus on communicating information and confidence in services, available to immediately download and customize. In addition, the presenters will share a recently developed vaccine communications toolkit.

Upcoming Webinar

DRCHSD Fall Communication Webinar Series Part 2: Building your Reputation: Internally, Externally, and Online

October 28, 2021

Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.

Upcoming Webinar

DRCHSD Fall Communication Webinar Series Part 3: Building Loyalty by Targeting your Message to Various Generations

November 4, 2021

Health care communications can be a challenge when trying to reach a specific audience. Understanding generational behaviors and mindsets can equip you with the knowledge you need to meet your audience where they are. Communication strategies must be established that reflect the nuances of the multigenerational, multicultural, and bilingual homes in the communities you serve.

Past Events

Past Workshop

DRCHSD 2021 Virtual Summit

September 28, 2021 to September 29, 2021

The focus of the Delta Region Community Health System's Development (DRCHSD) 2021 Summit is to address current issues, learn from peer best practices and adapt in a rapidly changing health care environment. The purpose of this event is to provide DRCHSD participating health care organizations with a collaborative learning environment to make connections, share best practices, and gather lessons learned to empower and support participating organizations. Through presentations and interactive discussions, participants will be able to improve and strengthen their organizations.

Past Webinar

Collaborative Discussion: Best Practice Sharing

July 29, 2021

This session will focus on learning about recruitment and retention strategies used by other hospitals and clinics participating in the DRCHSD program as well as getting to answer any questions you have!

Past Webinar

Building the Foundation of Your Recruitment Efforts

July 8, 2021

This session focused on identifying the four phases of the recruitment process, distinguishing how the recruiting process in rural areas is different than urban, and designing the ideal recruitment ream for rural and underserved areas.

Past Webinar

Dashboard TA Webinar

June 16, 2021

The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.

Past Webinar

Financial Risk in Value-Based Care (VBC) Models

May 13, 2021

View the second session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for dealing with financial risk attributed to VBC models.

Past Webinar

Value-Based Care (VBC) Options for Rural

May 6, 2021

View the first session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models and being successful with payment system transformation and population health.

Past Webinar

Providing an Excellent Patient Experience: 1 of 3

April 8, 2021

In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.

Past Webinar

Analytics to Measure Your Telehealth Outcomes

March 25, 2021

View the sixth session in the DRCHSD Program Telehealth Webinar Series which will focus on data that can be used to help healthcare providers make better decisions about telehealth services.

Past Webinar

Industry-based Telehealth Programs

March 18, 2021

View the fifth session in the DRCHSD Program Telehealth Webinar Series which will focus on examples of hospitals and clinics working with local industries to provide care through telehealth.

Past Webinar

Post-COVID Patient Transitions

March 11, 2021

View the fourth session in the DRCHSD Program Telehealth Webinar Series which will focus on patient transition post-COVID and how telehealth can support these transitions.

Past Webinar

Introducing the DRCHSD Customizable Communications Toolkit

February 4, 2021

This webinar is for currently participating DRCHSD hospitals. Explore the Customizable Communications Toolkit, which supports rural hospitals and clinics in developing internal and external communication materials. Preview the campaigns and customizable templates and learn how to access, download, and customize the files.

Past Webinar

Front-end Revenue Cycle Improvement: Patient Registration

January 21, 2021

The last session of the Revenue Cycle Improvement webinar series, Front-end Revenue Cycle Improvement: Patient Registration, will review best practice patient registration and pre-arrival strategies, and discuss KPIs used to measure and benchmark registration performance.


This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $10,000,000 with 100% funded by HRSA/HHS and $0 amount and 0% funded by non-government sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement by HRSA/HHS, or the U.S. Government.