2019-20 Eligible LC: Balanced Scorecard Development

Event Details
Wednesday, March 25, 2020
12:00pm CST
National Rural Health Resource Center (The Center)

The Learning Collaborative (LC) for SRHT Eligible Hospitals consists of four webinars from January 2020-April 2020. Leadership teams of selected hospitals should reserve the following dates and prepare to participate in the activities.

  • Eligible LC1: January 22, 2020
  • Eligible LC2: February 26, 2020
  • Eligible LC3: March 25, 2020
  • Eligible LC4: April 29, 2020

Key objectives for the 3rd LC session:

  • Prepare teams to develop their BSCs
  • Provide teams with a greater understanding of what a BSC is and how its application can drive performance and support the organization’s mission


  • How a BSC links the hospital’s mission to the strategic plan through four strategic themes
  • How to use the BSC template and example found in the Guide to develop and tailor a BSC to the strategic plan 
  • Defining metrics and target levels
  • Develop departmental BSCs to build great accountability and better apply department actions identified in action planning sessions to support hospital-wide initiatives 

Preparation for 4th LC Session:

  • To finalize your BSC and prepare to report out in the 4th LC session, hospital teams should:

    • Follow the outline in the Summit Guide on pages 21 - 22 to initiate development
    • Examine the BSC example in the Summit Guide and adopt key strategies and action steps that are applicable to the hospital
    • Use Table 1 in the Summit Guide to develop metrics for strategic objectives and define hospital target levels
    • Complete the Self-Assessment by April 29th to compare to pre-project assessment
Related Resources: