2019 Flex Program Reverse Site Visit (RSV)

Building Healthy Rural Communities

The Federal Office of Rural Health Policy's (FORHP) Flex Program Reverse Site Visit (RSV) is an opportunity for state Flex Program recipients to convene and share information about the Flex Program and critical access hospitals (CAHs). This event will focus on the latest information in the Flex Program including discussion of strategies to engage CAHs in activities to support healthy rural communities. States will share stories of their Flex Program experiences and successes with one another, with their FORHP project officers and with other rural partners and stakeholders. This year's event will include a pre-event learning session on emergency medical services held the afternoon of July 9. We look forward to your attendance at this educational and informative event.

Flex Program RSV Learning Objectives 

• Learn how state Flex programs are working to build healthy rural communities
• Understand the future direction of the national Flex Program
• Identify opportunities to implement best practices and lessons learned by CAHs and state Flex Programs in supporting performance improvement in all Flex Program areas
• Strengthen the leadership of your state Flex Program in the Core Competencies for State Flex Program Excellence, including Managing the Flex Program

Audience

The intended audience for the Flex Program RSV is State Office of Rural Health Directors, Flex Coordinators/other key Flex personnel (two per state), the Flex Monitoring Team (FMT), Stratis Health's Rural Quality Improvement Technical Assistance (RQITA) team, Technical Assistance and Services Center (TASC) staff and Advisory Committee, and FORHP staff.

Presentations

EMS Learning Session: Federal EMS Update

Jon Krohmer, MD, FACEP, FAEMS, National Highway Traffic Safety Administration

EMS Learning Session: Social Determinants of Health and EMS

Jonah Thompson, CP-C, Allegheny Health Network

EMS Learning Session: New EMS Resources

Gary Wingrove, FACEPE, CP-C, Mayo Clinic Ambulance Service

Nicole Clement, National Rural Health Resource Center

Building Healthy Rural Communities

Toby Frier, MBA, FACHE, New Ulm Medical Center

State Flex Programs Involvement in Value-Based Models

Lindy Vincent, Washington State Department of Health

John Olson, M.Ed., State Office of Rural Health and Primary Care, Vermont Department of Health

Jennifer Edwards, MBA, Pennsylvania Office of Rural Health

Outputs and Outcomes: Using Logic Models to Describe Program Impact

Sarah Young, MPH, Federal Office of Rural Health Policy (FORHP)

John Gale, MS, Maine Rural Health Research Center, University of Southern Maine, Flex Monitoring Team
Sara Kahn-Troster, MA, MPH, Maine Rural Health Research Center, University of Southern Maine, Flex Monitoring Team

Substance Abuse Interventions at Critical Access Hospitals

Jill Bullock, Arizona Center for Rural Health

Kayla Combs, MHA, Kentucky Office of Rural Health

Utilizing Community Health Needs Assessments (CHNAs) to Move the Needle on Population Health

Sara (Wright) Morin, Michigan Center for Rural Health

Tracy Morton, MPH, National Rural Health Resource Center

Community Cafes in Alaska to Support Future Models of Health Care

Tricia Franklin, MPH, Alaska Department of Health and Social Services

Various Facets of Capturing Emergency Department (ED) Patient Experience: Lessons Learned

Use of the Enhanced Critical Access Hospital Measurement and Performance Assessment System (CAHMPAS)

Megan Lahr, MPH, University of Minnesota, Flex Monitoring Team
Kristin Reiter, PhD, University of North Carolina Chapel Hill, Flex Monitoring Team
John Gale, MS, University of Southern Maine, Flex Monitoring Team

Flex Program Update: Where We Are and What To Expect in 2020

Sarah Young, MPH, FORHP

Supporting Mental Health in Rural Communities

Trisha Chaung, National Alliance on Mental Illness (NAMI)

Mentors for Quality

Tricia Franklin, MPH, Alaska Department of Health and Social Services
Debbie Lowenthal, Alaska Hospital and Nursing Home Association (ASHNHA)

Stephanie Sayegh, MA, Idaho Department of Health and Welfare

Using Lean Strategies to Maximize the Revenue Cycle and Utilization in CAHs and Rural Health Clinics

Tracy Zayac, Kansas Department of Health and Environment
Susan Runyan, Kansas Hospital Education and Research Foundation

Jennifer Brooks, California Department of Health Care Services

Survey Says? Best Practices for Survey Design

Penny Black, PhD, MS, Wisconsin Office of Rural Health

Kyle Cameron, Wyoming Department of Health

Using ZIP Code Level Data to Improve Community Health

Stephen Njenga, MPH, MHA, CPHQ, CPPS, Missouri Hospital Association

Flex Coordinator Collaboration with your State EMS Partners on Community Paramedicine (CP)

Nick Galvez, North Carolina Office of Rural Health
David Ezzell, MPA, EMT, North Carolina Office of EMS