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DRCHSD 2025 RCM/PPM Webinar Series (2 of 2)

10 a.m. - 11 a.m.
The National Rural Health Resource Center (The Center)

DRCHSD 2025 RCM/PPM Webinar Series (2 of 2)

Patient Access Best Practices

Description: Due to recent changes in the healthcare industry, the Patient Access department has become an even more integral part of the operations and revenue cycle for any healthcare organization.  This presentation will review industry best practices for Patient Access functions as well as technology implementations that may help to reduce the manual workload for Patient Access staff.

Learning Objectives:

  • Identify industry best practices for Patient Access staff
  • Identify KPIs that can be utilized to track and monitor patient access functions
  • Determine areas of opportunity for your organization related to patient access functions

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Speakers

Steve Smith

FORVIS
Director

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