Health Education and Learning Program (HELP) Webinars

HELP webinars provide rural hospital leaders and staff a better understanding of:

  • Best practices that improve financial performance and quality of care
  • Value-based care and delivery models, as well as alternative payment models (APM)
  • Strategies that assist rural hospitals in transitioning to population health

Subscribe to receive our monthly e-newsletter, Timely Transitions, for announcements about upcoming webinars. Continue below to find details about upcoming webinars or playbacks of previously recorded webinars. Eligibility requirements apply and ACHE credits are available.

Past Events

Past SRHT HELP Webinar

Leading Through Change

August 18, 2020

Recognize individual differences in reactions to change. Use strategies for leading groups and individuals through change. Manage your own emotions during the change process.

Past SRHT HELP Webinar

Impact Patient Experience Through Leader Rounding

May 27, 2020

Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.

Past SRHT HELP Webinar

The Chargemaster and Your Revenue Cycle: Critical Components for Success (Part 2)

March 31, 2020

Ensure that the chargemaster is an administrative priority. Implement a process centered on communication and expectation. Comprehend the impact of 2019, 2020, and 2021 Pricing Transparency Requirements. Instill a process of quality control. Utilize the chargemaster as a competitive advantage. Cite case studies and “Issues from the Field.”

Past SRHT HELP Webinar

Revenue Cycle Crisis Management: Coronavirus (COVID-19)

March 18, 2020

Implement internal revenue cycle management controls. Detail the importance of a Revenue Cycle Steering Committee. Understand outpatient and inpatient coding best practices for COVID-19. Review the role and revenue cycle components of telehealth. Implement controls to manage business office practices. Understand strategies to manage remote staff.

Past SRHT HELP Webinar

The Chargemaster and Your Revenue Cycle: Critical Components for Success (Part 1)

March 11, 2020

Understand the core components and functionality of the chargemaster. Summarize how best practice hospitals use the chargemaster to increase reimbursement, lower denials and improve cash flow. Incorporate a culture of chargemaster accountability and ownership. Comprehend 2020 Final Rule impact on chargemaster codes and availability including 2021 prescribed changes.

Past SRHT HELP Webinar

340B Program: A Prescription for Success

February 20, 2020

Gain insight about ways to maintain compliance while optimizing the 340B Drug Pricing Program. Understand possible impact of potential legislative and CMS changes to the 340B Drug Pricing Program.

Past SRHT HELP Webinar

Finding the Value in Your Revenue Cycle

January 15, 2020

Increase understanding of a hospital's revenue cycle from the beginning to the end. Gain practical insight on revenue cycle leading practices such as denials management, revenue integrity, and clinical documentation improvement.

Past SRHT HELP Webinar

Improving Care Management: A Rural Hospital Guide

November 5, 2019

Increase understanding of hospital care management best practices. Gain insight on care management roles and staffing needs, utilization review and discharge planning. Develop
care management capabilities and competencies in order to transition successfully from fee-for-service (FFS) reimbursement to value-based payment.

Past SRHT HELP Webinar

2019 Rural Care Coordination and Population Health Summit Findings

August 27, 2019

Explore the findings from the 2019 Rural Care Coordination and Population Health Management Summit. Speakers will identify key actions that leaders and providers should take to further develop a local infrastructure that they can deliver and manage population health in the future.

Past SRHT HELP Webinar

SRHT Toolkit Updates and Video Spotlights

August 19, 2019

Hear the latest updates to the Toolkit for Transitioning to Value-Based Systems and see the SRHT hospital spotlight videos featuring Bacon County Hospital and Health System and Roosevelt General Hospital.

Past SRHT HELP Webinar

Providers and Payers Working Together: The Rural Way

January 16, 2019

The webinar covers the various components of value-based care and explains how the new alternative payments models will make a positive difference for rural hospitals.

Past SRHT HELP Webinar

Small Rural Hospital and Clinic Finance 101 – An Update

December 4, 2018

This manual was developed for use by staff and boards of small rural hospitals and clinics as well as state Flex Programs. The content is designed to be as non-technical as possible and provide answers to frequently asked questions regarding CAH, small rural hospital and RHC finance and financial performance.

Past SRHT HELP Webinar

Oxy Free Emergency Department

November 28, 2018

Learn about the major components needed to develop an “oxy-free ED” and implement a plan for managing patients seeking narcotic prescription medications in the emergency department.

Past SRHT HELP Webinar

Rural Hospital Toolkit Spotlight

August 20, 2018

Learn more about the Toolkit and harvest the best resources for your organization’s use.

Past SRHT HELP Webinar

Collaborating with Public Health to Improve Population Health

April 25, 2018

Understand the core elements of community health assessments and community health plans required of accredited public health agencies. Explore sources of public health data and ways to address the social determinants of health by working in collaboration with public health and other community-based partners.

Past SRHT HELP Webinar

Financially Sustainable Care Coordination

March 20, 2018

This webinar walks rural hospital leaders through the options to implement a financially sustainable care coordination program.

Past SRHT HELP Webinar

Year 2 of the QPP: What Rural Clinicians and CAHs Need to Know

January 24, 2018

Learn how to assess your current performance and choose reporting strategies that make the most sense to your practice and your patients. See how to test various reporting methods and plan improvement goals.

Past SRHT HELP Webinar

The Role of Rural Hospitals in Addressing Substance Use Problems

January 10, 2018

Explore the issues driving substance use in rural communities and discuss the role of rural hospitals in supporting and participating in community-based strategies and programs to address this ongoing population health problem.

Past SRHT HELP Webinar

Chasing Zero – The Journey to High Reliability

January 4, 2018

Discuss the patient safety landscape, how patient harm and death occurs, the High-Reliability Organization, and the rural hospital journey to zero harm.


This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.