Best Practice Business Office Policies and Procedures
Speaker: John E. Behn, III, MPA, Senior Consultant, Stroudwater Associates
Does your facility have clear, specific policies and procedures to govern the compliant adjudication of accounts within the business office? If yes, do you have the protocols in place to ensure that they are consistently followed? If no, how can you be certain that the results provided from the business office are correct or complete? The consistent adjudication of accounts within the business office impacts all aspects of hospital financial viability.