Health Education and Learning Program (HELP) Webinars

HELP webinars provide rural hospital leaders and staff a better understanding of:

  • Best practices that improve financial performance and quality of care
  • Value-based care and delivery models, as well as alternative payment models (APM)
  • Strategies that assist rural hospitals in transitioning to population health

Continue below to find details about upcoming webinars or playbacks of previously recorded webinars. Eligibility requirements apply and ACHE credits are available.

Upcoming Events

Upcoming HELP Webinar

Collaborating with Public Health to Improve Population Health

April 25, 2018

Understand the core elements of community health assessments and community health plans required of accredited public health agencies. Explore sources of public health data and ways to address the social determinants of health by working in collaboration with public health and other community-based partners.

Past Events

Past HELP Webinar

Lean Sigma Health Care

August 26, 2014

This webinar details the thinking and tools within the Lean Sigma Health Care methodology that underlie its highly effective approach to driving meaningful and lasting organizational change.

Past HELP Webinar

CAH Financial Management

January 29, 2014

Explore the top strategies employed by CAHs to improve their financial performance.

Past HELP Webinar

Best Practice Business Office Policies and Procedures

November 14, 2012

It's imperitive for your facility to have clear, specific policies and procedures to govern the compliant adjudication of accounts within the business office. Learn protocols to have in place to ensure that they are consistently followed.

Past HELP Webinar

Chargemaster Fundamentals for a Solid Revenue Cycle Foundation

November 7, 2012

A solid chargemaster foundation is critical for a best practice revenue cycle to lower reimbursement and increase denials and compliance issues. Overview of best practice CDM components, methodologies and processes are provided.

Past HELP Webinar

Competing on Analytics

May 16, 2012

Learn about data metrics and ways in which hospitals can operate successfully and compete on analytics.

Past HELP Webinar

Achieving Your Highest Priorities

October 19, 2011

Learn tips for health care managers to model professional behavior at all times and minimize behaviors that put themselves and the organization at risk.

Past HELP Webinar

Dual Relationships

October 12, 2011

Learn to maximize the effectiveness of both the leader and the team, especially when the leader was previously a peer to staff and has been promoted.

Past HELP Webinar

Four Guiding Principles for Health Care Managers

October 5, 2011

Learn tips for health care managers to model professional behavior at all times and minimize behaviors that put themselves, and the organization, at risk. Operating fairly and legally is essential.

Past HELP Webinar

Leadership Achieving Revenue Cycle Excellence

June 29, 2011

This presentation discusses the attributes of effective leadership in revenue cycle operations, including the importance of consistency, alignment and accountability among leaders and employees.


This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,100,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.