Improving Care Management and Patient Satisfaction Scores to Prepare for Value-based Purchasing

Event Details
Friday, August 15, 2014
National Rural Health Resource Center (The Center)


  • Joann Emge, CEO, Sparta Community Hospital, IL
  • Lori Clinton, Chief Nurse Executive, Sparta Community Hospital, IL
  • Blake Kramer, Administrator, Franklin Medical Center, LA

Sparta Community Hospital and Franklin Medical Center discuss the challenges that rural hospitals are facing with regards to quality. They share their approach to improving quality of care processes for their patients and why they are implementing best practices now to prepare for value-based purchasing.

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.