Health Information Technology Consulting

As the national knowledge center on rural electronic health record adoption, The Center offers comprehensive services targeted at rural hospitals, networks, clinics and state and national HIT programs. 

The Center has been a leader in rural health information technology (HIT) education, information and technical assistance since 2006 through the Technical Assistance and Services Center (TASC), as a partner in the Regional Extension Center for HIT in Minnesota and North Dakota and through the Rural HIT Network Development (RHITND) Program.

Rural HIT Adoption

Conduct HIT Assessments

  • HIT Readiness Assessments
    • Evaluates a facility’s readiness for complete HIT implementation. Several areas of focus are used, including leadership, technology, staff engagement, physician and provider engagement and team readiness. Typically includes several on-site interview sessions and discussions.
  • Meaningful Use Assessments
    • Provides an objective analysis of a facility’s compliance with the meaningful use requirements prior to attestation. A prioritized list of areas for improvement and a timeline are provided for the facility to be able to meet the attestation timeframe. This service is typically provided remotely.
  • HIT Network Readiness Assessments
    • Designed for networks around the Baldrige framework to assess the network’s readiness for shared HIT services, shared technology or other network-based HIT projects.

Facilitate HIT strategic planning
The members of The Center staff have vast experience in strategic planning and HIT and work with a facility’s stakeholders to develop a strategic plan or network that fits their needs. Designed around the Baldrige framework, the planning process can be delivered remotely with an on-site session.

Provide HIE readiness assessments and strategic planning
Health information exchange (HIE) readiness and planning is critical for meaningful use, but more importantly for patients. Focusing on a facility’s specific referral patterns and the availability of HIE services in the community, the members of The Center staff work with a facility to formulate the best plan for HIE and the exchange of clinical information for transitions of care.

Provide go-live support
Go-live support, such as at-the-elbow support for clinicians or IT support, is available. The members of The Center staff work with many EHRs and will work with a facility’s vendor on problem escalation, interface issue identification and configuration during go-live.

Assist with vendor selection
HIT vendor selection, including EHR, Lab, PACS and other systems. The process begins with a needs assessment, technology assessment and concludes with a request for proposal (RFP) that a facility will be able to use to score each vendor.

Plan and implement Electronic Clinical Quality Measure
This service offering includes assistance with selecting applicable quality measures and designing a process for custom reporting that includes IT and clinical staff and data collection process mapping. Delivered as a remote service with on-site time.

Calculate HIT total cost of ownership
Understanding the total cost of ownership for a facility’s HIT investment is important. The members of The Center staff have expertise in understanding many of the “hidden costs” of HIT implementation. This service will help a facility avoid those expensive surprises that can appear two, three, or five years down the road.

Provide technical support and business strategy consulting to HIT vendors
As a respected rural health organization, The Center has been asked by several vendors to assist with service delivery design, tool design and business strategy.

Rural HIT Education

  • Host rural HIT boot camps and webinars for providers, vendors and policymakers
  • Provide assistance in rural HIT education design and management

Provide ongoing web-based education on HIT to hospitals and clinics.


HIT Network Readiness Assessment


For more information, please contact Alyssa Meller at (218) 216-7040 or