The Health Education and Learning Program (HELP) Webinar Library provides small rural hospitals and providers access to previously recorded trainings (playbacks) and supporting slides, tools and guides from Small Rural Hospital Transition (SRHT) (program year 2015 - present) and the Rural Hospital Performance Improvement (RHPI) Project (program years 2010 – 2014). Webinars are generally one hour in length.

Webinars by Topic

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Financial and Operational Strategies

Financial Strategy for Transitioning to Value Based System

Alternative Payment Models: Business Perspective
Pat Schou, May 3, 2017

Alternative Payment Models: Physician Perspective
Gregg Davis, May 17, 2017

Rural Strategies for Transitioning to Value-based Purchasing and Population Health
Terry Hill and Mark Chustz, August 10, 2016

Strategic Planning and Financial Models for a Value-Based Future: Value-Based Care Strategic Planning Tool
Clint MacKinney, February 4, 2016

Strategic Planning and Financial Models for a Value-Based Future:Strategic Planning and Fee for Service and Cost Based Reimbursement Pro Forma
Clint MacKinney, February 16, 2016

Road to Value Series

Martie Ross, April 22, 2015

Financial Management

Ralph Llewellyn, January 31, 2014
Financial Management Training for Department Managers

Revenue Cycle Management

The Impact of High Deductibles on Revenue Cycle Management Best Practices
Ralph Llewellyn & Rochelle Dahmen, May 26, 2016

Important Considerations in the Development of a Defensible Pricing Strategy
John Behn, May 4, 2016

Understanding the S-10 Worksheet: Determining Charity Care and Bad Debt (Part 1)
Jeffrey L. Askey, September 23, 2015

Understanding the S-10 Worksheet: Determining Charity Care and Bad Debt (Part 2)
Jeffrey L. Askey & Charles Horne, September 24, 2015

Keeping your Patient at the Heart of your Revenue Cycle
Kimberly Moore, July 2, 2014

Financial Clearance and Pre-Registration: Steps for Success 
Kimberly Moore, July 9, 2014

Account Management: Move from Denial Management to Denial Avoidance with Process Improvement
Kimberly Moore, July 16, 2014

Becoming a Patient Focused but Metrics Driven Revenue Cycle Team
Kimberly Moore, July 30, 2014

Chargemaster Fundamentals for a Solid Revenue Cycle Foundation 
John Behn, November 7, 2012

Best Practice Business Office Policies and Procedures
John Behn, November 14, 2012

How to Ensure Departmental Revenue Cycle Accountability and Ownership
Laurie Daigle, December 5, 2012

Leadership Achieving Revenue Cycle Excellence
Cynthia R. DuPree, June 29, 2011

Charge Capture Part 1: Departmental Responsibilities for Charge
Cynthia R. DuPree, June 8, 2011

Charge Capture Part 2: Departmental Responsibilities for Charge Description Master 
Cynthia R. DuPree, June 22, 2011

Performance Strategies

Rural Hospital Toolkit PORTAL for Transitioning to Value-Based Systems
Terry Hill, August 31, 2016

A Blueprint for Rural Hospital Performance Excellence: One Hospital's Baldrige Experience
Terry Hill & Bob Schapper, November 22, 2013

Linking Strategy to Operations to Achieve Great Results
Scott W. Goodspeed, May 23, 2012

Competing on Analytics
Scott W. Goodspeed, May 16, 2012

Health Information Technology (HIT) and Health Information Exchange (HIE)

Meaningful Use and Care Transitions: Managing Change and Making a Difference in Quality of Care
Paul, Kleeberg & Joe Wivoda, January 13, 2016

Developing Rural Telehealth to Leverage Service Gaps
Alan Pitt, July 29, 2015

Quality Improvement

Care Management and Transitions of Care

Post-Acute Care and Bundled Payments: Why is this important to you? (Part 1)
Carla Wilber and Louise Bryde, July 12, 2016

Post-Acute Care and Bundled Payments: Why is this important to you? (Part 2)
Carla Wilber and Louise Bryde, July 19, 2016

Improving Transition of Care and HCAHPS Scores, Part 1
Carla Wilber, December 1, 2015

Improving Transition of Care and HCAHPS Scores, Part 2
Carla Wilber, December 2, 2015

Quality Improvement Tools

Lean Sigma Healthcare
Jamie Martin, August 6, 2014

Clinical Leadership Development

2016 Rural Provider Leadership Summit Findings
Sally Buck, October 12, 2016

Leadership, Succession Planning and Transitions: How Do We Balance Them?
Lance Keilers, May 25, 2016

Bounce Back: How to Cultivate Resiliency During Times of Transition
Arlene J. Anderson, April 6, 2016

Physician Engagement – An Imperative for Success
Clinton A. MacKinney, August 28, 2015

Four Guiding Principles for Healthcare Managers
Patrick Shaul, October 5, 2011

Dual Relationships
Patrick Shaul, October 12, 2011

Achieving Your Highest Priorities
Patrick Shaul, October 19, 2011

Population Health and Community Care Coordination

Population Health Strategies

Improving Population Health: One Hospital Shows What's Possible
Claudia Wade, February 15, 2017

MACRA for Rural Hospitals: Overview and Eligibility (Part 1)
Lisa Gall, January 4, 2017

MACRA for Rural Hospitals: MIPS Scoring: Quality, Advancing Care Information, and Improvement Activities (Part 2)
Lisa Gall, January 10, 2017

MACRA for Rural Hospitals: Alternative Payment Models and Relevant Resources for Value-Based Care
Lisa Gall, January 12, 2017

The Role of Integrative Health and Medicine for Rural Hospitals
Jamie Harvie, July 20, 2016

Heart of New Ulm Project - Rural Health Transformation: From Surviving to Thriving
Toby Freier and Cindy Winters, June 8, 2016

Strategies for Rural Hospital Success in the New Health Care Market
Eric Shell & Terry Hill, April 8, 2016

A Strategic Framework for Assisting Rural Hospitals to Move to Population Health
Scott Goodspeed, April 8, 2015

Using Analytics to Manage Population Health
Scott Goodspeed, April 10, 2015

Community Care Coordination

Increasing Specialty Capacity in Rural with Show-Me ECHO, Extension for Community Health Care Outcomes
Rachel Mutrux, June 7, 2017

Community Health Workers: The Missing Link in Population Health Management
Fran Feltner, April 5, 2017

Care Coordination and Its Role in Transforming Local Health Care- Part 1
Alyssa Meller, Joe Wivoda, November 17, 2015

Care Coordination and Its Role in Transforming Local Health Care- Part 2
Alyssa Meller, Debra Laine, Joe Wivoda, November 18, 2015

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $957,510 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.