Duration: 52 min
For rural health organizations, retention of key staff can be a particular challenge that has a direct impact on quality and outcomes. This webinar reviews the costs and implications of staff turnover, highlighting the importance of investing in staff satisfaction. The presentation also explores various methods for gathering employee feedback, what to consider when administering a staff satisfaction assessment or survey, and how to respond to satisfaction survey results for improved retention.
Kathy Johnson, Dynamic Advantage LLC