An Analysis of Private Payer Telehealth Coverage During the COVID-19 Pandemic

Center for Connected Health Policy (CCHP)

Given the impact that COVID-19 has had on providers and patients, policymakers have taken a second look at existing private payer policies. As a result, the health insurance industry has been expected to play a larger role in ensuring that consumers have access to telehealth services.

This report builds on previous COVID-19 research and resources by detailing the efforts that major U.S. health insurance carriers took to expand telehealth access in response to the pandemic.