Integrating Community Health Workers into Complex Care Teams: Key Considerations

June 2017
Author: 
Center for Health Care Strategies (CHCS)

This technical assistance brief examines effective strategies for including community health workers (CHWs) in complex care teams drawing from the experiences of organizations participating in the Center for Health Care Strategies’ (CHCS) Transforming Complex Care initiative and national experts in CHCS’ Complex Care Innovation Lab. The brief provides recommendations related to recruiting and hiring, training and career progression, team integration, support and retention and maximizing the value of CHWs.