Transportation and Health Access: A Quality Improvement Toolkit

Health Outreach Partners (HOP)

This toolkit is an easy-to-use, practical guide to assist health centers with assessing the scope of the problem and finding solutions to missed medical appointments due to transportation barriers. The toolkit guides the user through two key phases of the quality improvement process: needs assessment and Plan-Do-Check-Act (PDCA) cycle, a continuous quality improvement process. Each section contains an overview of the concepts and sample tools. The tools are designed to be a starting point and can be customized as needed to align with the specific context and resources of each health center.