In this tutorial video, we look at Patient Satisfaction. The video guides you through how to use Tableau data analysis to compare patient-physician communication rates with heart failure readmission and mortality rates among different types of hospitals.
A blank entry indicates unreported data. A value of zero is defined and does not represent unreported data.
State: The abbreviated name of the state where the hospital is located.
County: The name of the county where the hospital is located. County names are listed as provided on the US Census Bureau's list of 2020 FIPS Codes for Counties and County Equivalent Entities.
Hospital: The name of the hospital.
Hospital Type: The type of hospital includes acute care hospitals, acute care - Department of Defense hospitals, critical access hospitals, and children's hospitals.
Percent of Doctors That Always Communicate: The percentage of hospital inpatients reporting that doctors always communicate well from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey about patient experience and satisfaction. The reporting period for this measure is July 1, 2020, through March 31, 2021.
HF Payment: Average Medicare spending per beneficiary for heart failure (HF) patients spans three days before an inpatient admission and 30 days after discharge.
Payment Denominator: Number of HF patients seen by the hospital during the reporting period. The reporting period for this measure is July 1, 2017, through December 1, 2019.
Health Outcome Measure: The coded name of the major complications and death measures. The measures include:
- MORT_30_HF: Heart Failure 30-day mortality rate
- READM_30_HF: Heart Failure 30-day readmission rate
Health Outcome Rate: The rate for the specific health outcome measure. A lower measure is desired as this indicates a lower proportion of HF mortality and HF readmissions. The reporting period for these measures is July 1, 2017, through December 1, 2019.
Population Type: An indication of whether a county is predominantly metropolitan, micropolitan, or rural.