The Center provides technical assistance (TA) to 41 Rural HIT Network Development Grantees. The TA Team focuses on tools, resources and education that support network development, business development and health information technology.
From September 2011 to September 2014, The Center will provide technical assistance to 41 Rural Health Information Technology Network Development (RHITND) Program Grantees through a contract with Health Resources and Services Administration’s (HRSA’s) Federal Office of Rural Health Policy (FORHP).
The focus on supporting RHITND rural health network sustainability led The Center to create Aim for Impact and Sustainability. This is a compilation of tools, resources and educational materials based on the Baldrige Performance Excellence framework.
The focus on supporting HIT development of the RHITND networks resulted in development of a HIE Toolkit. This toolkit is available in The Center’s Resource Library.
Through the RHITND technical assistance contract, The Center has done the following:
- Helped network leaders understand change and transition
- Provided strategic planning facilitation and project management resources
- Created training materials and resources on facilitation methods, communication techniques and collaboration skills
- Helped network leaders develop strategic marketing plans, articulate their value proposition, imagine new products and services they can offer their members and write network business plans
- Provided resources, training and techniques for measuring network strategies, initiatives and reporting results
- Assessed and collaborated on solving health information technology issues and improving internal processes
- Informed network leaders on changes in HIT requirements and provided updates and insights on health care reform and potential impact on rural health networks
One of The Center’s keys for effective TA is building relationships. The Center’s philosophy is that network leaders build stronger capacity and knowledge through relationships. The Center does this with carefully designed educational webinars, cohort calls, monthly newsletters, biannual TA calls, on-site TA visits and interactive online workshops and book studies.
For more information, please contact Kap Wilkes at (218) 727-9390 ext. 226 or firstname.lastname@example.org.