Improving Processes and Efficiencies

Process improvement is one of the most valued concepts used in all industries, including health care and government. It is applied in operations, production and customer service and is key to quality, cost savings and outcomes. State Flex Programs can be the drivers of process improvement in rural health services by understanding and sharing concepts with health care providers and building process improvements into activities. State Flex Program proficiency in the following contribute to excellence in improving processes and efficiencies:

  • Applying continuous improvements
  • Understanding and utilizing frameworks
  • Sharing and using lessons learned and best practices

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.