EMS Leadership

The primary goal of the Rural Community Ambulance Agency Transformation Readiness Assessment and associated resources is to help ambulance agency leaders in rural America assess the state of their agency’s readiness in the core competency areas created following the Critical Access Hospital Blueprint for Performance Excellence, adapted specifically for rural ambulance agencies from the Baldridge Excellence Framework for Health Care.

Leadership core competencies for the ambulance agency include:

  • Leadership must be aware of the critical role of population health in value-based payment models. 
  • Senior leadership and mid-level managers/officers understand the critical role of population health in value-based payment models. 
  • Leadership provides periodic messaging to volunteers and paid staff regarding broadening the agency's value to our communities and population-based health care.
  • The leadership team is focused on creating a culture change towards providing wellness and chronic care disease services in addition to emergency illness and injury intervention/care and medical transportation services. 

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,205,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.