DRCHSD Quality Series: Just Culture

11:00am - 12:30pm
The National Rural Health Resource Center

DRCHSD Quality Improvement Webinar Series: Just Culture

Description: How can healthcare organizations expect to encourage and promote transparency within their organization while undergoing immense change. The workforce of yester-year is gone and new generations are entering the workforce in masses. Technology is rapidly advancing and changing the way we work. The COVID-19 pandemic shifted how many learn and work. While all of this has been occurring, healthcare must remain focused on patient safety and being able to continunally learn and grow. A Just Culture helps promote a culture focused on transparency and growth, with tools to promote learning from our mistakes rather than penalizing our team members or sweeping mistakes under the rug. This presentation will focus on the fundamentals of a Just Culture and how to respond to process breakdowns within a Just Culture. 

Learning Objectives:

  • Understand the fundamentals of a Just Culture
  • Construct a roadmap for establishing an organizational Just Culture
  • Learn how events are responded to within a Just Culture



Carla Wilber, DNP, RN, NE-BC, CATC

Carla Wilber

Cameron Smith, MBA, CPHQ

Cameron Smith

For information regarding this webinar series, or any other events please contact Caleb Lozinski at (218) 216-7017 or Clozinski@ruralcenter.org

Upcoming Events

Join us for this year's 2024 Flex Reverse Site Visit: Moving Flex Forward: Empowering Rural Health Through Evaluation and Storytelling in Washington, DC.
In part two of this webinar series, speakers will provide feedback on
participants’ content niche ideas and audience personas.
Using the 5Ws (who, what, when, where and why) framework, this two-part webinar
series will help communications professionals in rural hospitals or health systems who
would like to maximize the limited time and resources they have for social media.
This webinar will explore the distinctions of Medicare Advantage and its impact on rural health care organizations. Participants will learn about the fundamentals of this health plan, as well as the unique challenges Medicare Advantage can pose to patients and providers.
This presentation will review common deficiencies found during certification and/or recertification surveys as well as best practices to continually review the RHC’s operations to identify risks.
Join us to explore how we can optimize resources among Flex, SHIP, and the Delta Region Community Health Systems Development Program. We'll delve into the purpose of each program and discuss strategies for effective coordination and communication to best serve our rural communities!