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These resources focus on quality improvement for outpatient hospital services, primarily those provided in the emergency department (ED).

These resources focus on quality improvement related to the patient experience.

These resources focus on quality improvement related to patient safety and inpatient care.

Director of Population Health

The guide for state Flex Programs contains relevant and practical recommendations and tools to strengthen staff engagement and retention through the Staff Sustainability Cycle described within, which consists of recruiting, onboarding, learning and development, engagement and retention, and succession planning.