This document provides examples of supplemental trainings, events and resources for SHIP hospitals.
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These documents share improvement strategies and effective best practices for each component of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) collected from high-performing critical access hospitals (CAH) across the US.
Monroe County Hospital completed a Quality of Care and Transition of Care SHRT Project in 2016. Read about their progress on this project.
This toolkit includes a survey of available resources from various governmental and non-profit organizations. It includes checklists and tools that are appropriate for all audiences, hospitals or clinics, including those in a rural setting.
In this session, I’ll describe survey data indicating older adults’ impressions of and degree of acceptance of telemedicine, much of which debunks common misconceptions.
This third module will help you understand the role that communication plays. Learn strategies for communicating across audiences and creating compelling messages.
Evergreen Medical Center in Alabama utilized the recommendations from their SRHT QI Project to continue to improve the patient experience in their hospital.
Learn how one county in Iowa, with three independent ambulance services, completed a multi-year process to address their broken EMS system using Flex Program funding.
In this fifth webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to build relationships and loyalty with your community.
In this seventh webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn effective messaging and techniques for your telehealth communications.
Flex Program Fundamentals: An Introduction to the Medicare Rural Hospital Flexibility Program is designed to be used by both new and current Flex Program staff: as an orientation manual and as a guide to helpful resources.
GCH discusses the use of a Quality Improvement and Transition of Care Project to positively impact patient discharge and how creating better measures will impact the hospital’s success.
This webinar provided of an overview of the NOFO and reporting documents and templates related to SHIP FY23, beginning on June 1, 2023, and continuing through May 31, 2024.
The purpose of this document is to provide both a guide and useful tools to evaluate organizational readiness to begin the capital project development process, with the goal of helping your organization avoid the pitfalls that insufficiently planned projects can encounter.
NSMC has developed a successful model for addressing the care of those with diabetes and other chronic diseases, as well as their discharge process.
In this sixth webinar of the 8-part series, Communication Strategies for Community Outreach and Education, learn to develop an image that aligns with your organization’s vision and future growth strategy.
Ellenville Regional Hospital was recognized for their effort in community engagement with the creation of a seamless process of medication management as patients transition within and across organizations.
2021 DRCHSD Patient Experience Webinar series focuses on improving and maintaining an excellent patient experience
Video
Leading Change
In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.
In order to succeed in an Accountable Care Organization, all participants in the facility need to be aware of the goals and objectives of joining an ACO, and each individual needs to understand what role they play in the success of the ACO. Members of the team should be engaged both in the design of the implementation and the potential reward for participation. Changing one's practice to meet the requirements of an ACO is not without challenges. Consequently, staff and providers need to believe it will add value both to their patients' lives and to theirs.