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This webinar focused on quality improvement from the ambulance service perspective.
Questions from the Field
Resources and Tools
Upcoming MBQIP Deadlines & Reporting Reminders
Upcoming Events
View a five-part webinar series that provides staff development on revenue cycle best practices to support performance improvements with front and back end revenue cycle processes as demonstrated by increased cash collection, improved charge capture, and a reduction in denials.
Questions from the Field
Resources and Tools
Upcoming MBQIP Deadlines & Reporting Reminders
Upcoming Events
Following the webinar, participants gained awareness of recent policy updates related to COVID-19 and improved their understanding of the potential role of the Flex Program to support hospitals during this time.
The purpose of this webinar is to provide guidance on the FY 2024 SHIP NCC Progress Report.
Identify contract management best practices and tips they can use for their Flex Program subcontracts or managing the life cycle of their QI project. Recognize how other Flex Coordinators troubleshoot contract management issues to improve office efficiencies and project outcomes.
JMC shares outcomes and next steps about their RHPI case management project.
By attending this TASC 90 webinar, participants learned how to be able to explain what NEMSIS is and what data is available, discovered how Flex Programs can access and use NEMSIS data, how to recognize the process the data goes through from entry to availability on the NEMSIS website, and how to understand how NEMSQA works with NEMSIS.
MCB reduced readmission rates after participating in a SRHT transition of care project. They attribute much of their success to the creation of care transitions nurse position.
A process for ensuring continuity in critical roles. It involves identifying future staffing needs and taking action to ensure these needs are met.
This SHIP technical assistance webinar shared experiences and details on communicating with small rural hospitals about the SHIP grant.
This Medicare Rural Hospital Flexibility (Flex) Performance Management and Evaluation Guide aims to support Flex Program Coordinators towards incorporating performance management into program operations, leading towards program improvement and evaluation.
A series of five webinar recordings with rural hospitals and experts guiding them through a process to use the downloadable, pre-filled templates to develop and tailor their own Balanced Scorecard (BSC) & Strategy Map. The recordings also include educational slides from our subject matter experts and facilitated hospital discussion.
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DRCHSD 2023 Annual Summit

For the last three years, due to the pandemic, we have held this event virtually. This year, for the first time since 2018, we will host the summit in person.
The purpose of this analysis is to examine how patient-physician communication impacts readmission rates, mortality rates, and payment in various types of hospitals.
This SHIP technical assistance webinar will share experiences and details on how hospitals can utilize SHIP funds to maximize staff training. We will cover types of allowable trainings, unallowable trainings, cohort training, and “contracts” with subject matter experts (SME).
Use the Small Rural Hospital Blueprint for Performance Excellence and Value Guide to develop and execute a comprehensive strategic plan that represents a systems approach to achieving organizational excellence.
HCHC share outcomes of their RHPI Lean Process Planning and Value Stream Mapping project to improve effectiveness in the ED.
This list includes key resources for State Flex Programs implementing and supporting the Medicare Beneficiary Quality Improvement Project (MBQIP).