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Empowering employees’ growth and developing their knowledge, skills, and capabilities to drive better business performance.

The extent to which employees are passionate about their work and committed to the organization (engagement) and the choice by an employee to stay with an organization instead of seeking employment elsewhere (retention).

A process for ensuring continuity in critical roles. It involves identifying future staffing needs and taking action to ensure these needs are met.

Identifying and soliciting individuals — either from within or outside the organization — to fill job vacancies or staff for growth.

The process of bringing a new employee into the organization.