New Mexico Department of Health


Albuquerque, NM
United States

New Mexico State Flex Program

What is one Core Competency your state Flex Program is working on developing through Flex activities?

Core Competency: Strengthening Quality Reporting and Improvement

New Mexico critical access hospitals (CAHs) all use different electronic systems and have different methods of reporting and distributing data. The New Mexico Flex Program partners with the New Mexico Hospital Education and Research Foundation, to provide technical assistance focused on quality improvement (QI) related to the Medicare Beneficiaries Quality Improvement Project (MBQIP) measures. This has opened great sharing of quality measures and improvement ideas with these quality directors. New Mexico rural hospitals are identifying areas of QI and using a network-based approach to facilitate best practice exchanges among the participating hospitals.

What is one activity your state is funding through SHIP?

Tracking and monitoring MBQIP care transitions data (EDTC) with CAHs and reviewing this data with CAH quality improvement staff. NM Hospital Association collects EDTC data from hospitals and submit them to NMDOH.

Type of Organization State Government
Staffing (FTE) 1
Number of CAHs 10


Organization Contacts

Crystal Begay

State Office Director, New Mexico
(505) 699-8911

Crystal has served as New Mexico's State Office Director since 2022.


Martina Garcia

Flex Coordinator; SHIP Coordinator, New Mexico
(505) 257-8364

Martina has served as New Mexico's Flex and SHIP Coordinator since 2019.


Jasmin Hendrickson

Rural Primary Health Care Program Manager, New Mexico
(505) 331-6866

Jasmin has served with New Mexico's Flex Program since 2022.