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Florida State Department of Health

Top Flex Activities

Program Area: Support for Quality Improvement

Florida has consultants providing one-on-one site visits and webinars to educate the critical access hospitals (CAHs) on reporting techniques and best practices.

Please share a success story about reporting quality data or using quality data to help CAHs in your state improve patient care.

Florida is working with the emergency medical services (EMS) providers across the state to increase educational training and set up programs to improve health care reporting, thus improving the care given to Florida's population.

Program Area: Support for Financial and Operational Improvement

Florida has consultants providing one-on-one site visits and webinars to educate the CAHs on reporting techniques and best practices. Hospitals are constantly improving.

Program Area: Support for Population Health Management and Emergency Medical Services Integration

EMS continues to strive and improve upon integrated services.

Please provide information about any efforts to assist CAHs/communities and partner organizations in the transition to value-based care.

Florida has been holding quarterly webinars to educate the CAHs in the necessary steps for the transition to value-based care.

Please provide information about network activities in your state to support Flex Program activities.

Florida has small group meetings with the Cheif Executive Officers (CEO)s and key staff at each of the CAHs in the state.

Please provide information about cross-state collaborations you may be working on related to the Flex Program.

Florida is in contact with other State Offices of Rural Health.

Please describe how your state Flex Program has enhanced its use of data in the past year.

The Florida Flex Program provided education and works with the quality improvement organization (QIO).

Program Statistics

Type of Organization State Government
Staffing 1.0 FTE
Number of CAHs 12
Website URL Organization Website

Flex Program Staff

Randy Calvert
State Office Director, Florida
(850) 245-4444, ext. 2039

State Office Director since February 2016

Janice Johnson
Flex Coordinator, Florida
850-558-9528

Specialty Areas/Background:

  • Health services administration
  • Community-based services

Flex Coordinator since January 2018

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,100,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.