New York State Department of Health, Office of Rural Health

Location

Albany, NY
United States

New York State Flex Program

What is one Core Competency your state Flex Program is working on developing through Flex activities?

Core Competency: Strengthening Quality Reporting and Improvement

The New York Critical Access Hospital (CAH) Performance Improvement Network helps maintain and improve MBQIP scores. Throughout the year, virtual and in-person meetings are held where best practices are discussed and networking among peers occurs. A listserv is available for network members to use at any time to ask for assistance/recommendations or begin discussions with other hospitals. 

What is one activity your state is funding through SHIP?

New York is funding the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) with the SHIP grant.

Type of Organization State Government
Staffing (FTE) 3
Number of CAHs 18

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Organization Contacts

Karen Madden

State Office Director, New York
karen.madden@health.ny.gov
(518) 402-0102

Karen has served as New York's State Office Director since 2000.

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Helen Smith

Flex Coordinator; SHIP Coordinator, New York
helen.smith@health.ny.gov
(518) 402-0102

Helen has served as New York's Flex and SHIP Coordinator since 2007.

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