State Flex Profile Navigation

NC Department of Health and Human Resources

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Top Flex Activities

CAH Quality Improvement

The NC Office of Rural Health works with our state hospital association to assess, improve and monitor MBQIP reporting for our 20 critical access hospitals

CAH Operational and Financial Improvement

The NC Office of Rural Health works with an external contractors to assess, improve and plan technical assistance with our 20 CAHs

CAH Population Health Improvement (optional, report if you have included in your work plan)

Both the quality and finance/operations contractors work to improve population health in North Carolina. The two are working together to develop a data portal for hospitals to access quality, finance, and value created through Flex Program Activities. 

Please provide information about cross-state collaborations you may be working on related to the Flex Program.

The NC Office of Rural Health partnered with Virginia, South Carolina and Alabama to improve swing bed quality outcomes and train CAH to act on their data analysis into the quality improvement warehouse.

Program Statistics

Do you have any hospitals interested in converting to CAH status?:
No
Type of Organization State Government
Staffing (FTE) 2.0
Website Organizational Website
Number of CAHs 20

Flex Program Staff

Maggie Sauer
State Office Director, North Carolina
maggie.sauer@dhhs.nc.gov
(919) 527-6450

State Office Director since June 2017
Nick Galvez
Flex Coordinator, North Carolina
nick.galvez@dhhs.nc.gov
(919) 527-6467

Flex Coordinator since June 2018
Renee Clark
Rural Hospital Specialist, North Carolina
renee.clark@dhhs.nc.gov
(919) 527-6442

Rural Hospital Specialist since November 2018

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.