West Virginia State Office of Rural Health
Top Flex Activities
Program Area: Support for Quality Improvement
The West Virginia Flex Program, with the West Virginia Hospital Association (WVHA) Critical Access Hospitals (CAH) Network, plans to continue education efforts to increase participation and continued reporting in the following areas through technical assistance, implementation and promotion.
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) initiatives
- Medicare Beneficiary Quality Improvement Project (MBQIP) outpatient measures and influenza immunization measures
- Hospital Compare submissions using the Centers for Medicare & Medicaid Services (CMS) Abstraction and Reporting Tool (CART) and other approved tools
The WVHA CAH Network supports the development of hospital quality benchmarking and quality improvement education/training activities. Recently, the network provided scholarships for participating CAHs to attend the 2017 Association for Professionals in Infection Control and Epidemiology (APIC) Conference at no cost for registration. The WV CAH Network also maintains and directs a performance improvement listserv.
Please share a success story about reporting quality data or using quality data to help CAHs in your state improve patient care.
The West Virginia Flex Program has begun working with the West Virginia Health Information Network to assist with data collection for the West Virginia CAHs. This has provided a fantastic collaboration that allows for better data collection and reporting for the CAHs.
Program Area: Support for Financial and Operational Improvement
West Virginia Flex and the WVHA CAH Network collaborate to provide the following:
- Technical assistance in support of CAH participation in the Balanced Scorecard data collection and analysis on a quarterly basis
- Analysis and discussion of WVHA CAH Network members’ financial, clinical and operational performance at quarterly WVHA CAH Network meetings
- Technical assistance and education related to cost reporting, revenue cycle management (to include two non-CAH small rural hospitals), revenue and cost analysis or other performance-related measures
Please provide information about any efforts to assist CAHs/communities and partner organizations in the transition to value-based care.
The West Virginia Flex Program and WVHA CAH Network conduct annual needs assessments and on-site visits to West Virginia CAHs. This provides input from the CAHs to ensure the programs are meeting the needs of the CAH communities and catchment areas.
Please provide information about network activities in your state to support Flex Program activities.
The WV Flex Program's collaboration with the WVHA CAH Network continues to provide support for quality improvement, operational and financial improvement and population health management.
Please provide information about cross-state collaborations you may be working on related to the Flex Program.
Please describe how your state Flex Program has enhanced its use of data in the past year.
The West Virginia Flex Program assists with quarterly reporting and provides training in collaboration with the WVHA CAH Network. In the care area of quality improvement, the CAHs are more attuned to HCAHPS, inpatient and outpatient measures and emergency department transfer communication (EDTC) measures as a result of the collaboration's data collection and reporting activities.
Please share any resources or tools that you found useful in your state Flex Program's work this past year that you would recommend to your Flex Program colleagues.
The WV CAH Network has and continues to be the most valuable asset the West Virginia Flex Program and West Virginia State Office of Rural Health (SORH) to date. It is beyond words how collaboration, assistance and continued work with the Network and West Virginia Hospital Association is appreciated by the West Virginia SORH and Flex Program.
|Type of Organization||State Government|
|Number of CAHs||20|
|Website URL||none provided|