Central Valley Medical Center, Nephi, Utah

Central Valley Medical Center (CVMC), located in Nephi, Utah (UT), demonstrated excellence in quality initiatives with improvements in patient safety and satisfaction. CVMC was one of the first critical access hospitals (CAH) in UT to report quality measures and has continued to lead by example.  

Central Valley Medical Center in Nephi, Utah

Positive Outcomes:

  • Sustained 100 percent of patients receiving complete instruction upon discharge for multiple years after the performance improvement committee redesigned the discharge process and materials
  • Established a patient safety committee which has helped reduce medication errors
  • Introduced a feedback program where patients are encouraged to provide feedback and suggestions via the CVMC website

Top Accomplishments:

Mark Stoddard, President, and CEO of CVMC said, “We are pleased to be recognized by the National Rural Health Resource Center for excellence and innovation in quality. This designation is truly an honor because it validates to those we serve the commitment and dedication we have to provide the highest quality of care. We know this recognition is directly attributed to the excellent physicians and employees at CVMC, who are continually striving for process improvement.”

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