Central Valley Medical Center, Nephi, Utah

August 2013
Organization: 
Central Valley Medical Center (CVMC)

Central Valley Medical Center (CVMC), located in Nephi, Utah, demonstrated excellence in quality initiatives with improvements in patient safety and satisfaction. CVMC was one of the first critical access hospitals in Utah to report quality measures and has continued to lead by example.  

Positive Outcomes:

  • Sustained 100% of patients receiving complete instruction upon discharge for multiple years after Performance Improvement Committee redesigned the discharge process and materials
  • Established Patient Safety Committee which has helped reduce medication errors
  • Introduced “send us your feedback” program where patients are encouraged to provide feedback and suggestions via CVMC website

Top Accomplishments:

Mark Stoddard, President and CEO of Central Valley Medical Center, said, “We are pleased to be recognized by the National Rural Health Resource Center for excellence and innovation in quality. This designation is truly an honor because it validates to those we serve the commitment and dedication we have to provide the highest quality of care. We know this recognition is directly attributed to the excellent physicians and employees at CVMC, who are continually striving for process improvement.”

Critical Access Hospital Recognition

Hansford County Hospital District, Spearman, Texas

February 2017

Hansford County Hospital District collaborated with Northwest Central Texas EMS Resources, Inc. to create a program that arms registered nurses with the knowledge and training of an emergency medical technician with a class titled RN to Basic.

Critical Access Hospital Recognition

Avera Holy Family Hospital, Estherville, Iowa

December 2016

Avera Holy Family Hospital partnered with four emergency medical service (EMS) programs, the police department and public health in a three-year continuous quality improvement project. This project engaged EMS and hospital systems of care with collaborative prevention initiatives, data collection and evaluation, ongoing protocol development and training.

Critical Access Hospital Recognition

Good Shepherd Medical Center, Hermiston, Oregon

April 2016

Good Shepherd Medical Center implemented an immensely successful care coordination program, called Healthy Living Communities, to help senior citizens live healthy lives in the community. The Health Living Communities program staff, including nurses and community health workers (CHWs), masterfully connected community resources with health care teams.

Critical Access Hospital Recognition

Sakakawea Medical Center Hazen, North Dakota

March 2016

Sakakawea Medical Center (SMC) was recognized for their innovative efforts connected to care coordination. In January 2015, SMC created a new position to facilitate care coordination efforts between the hospital and other care providers in the community.

Critical Access Hospital Recognition

Vidant Chowan Hospital, Edenton, North Carolina

February 2016

With assistance from the North Carolina SORH, Vidant Chowan Hospital implemented a ‘No Patient Left Behind’ transitional health program, a free service through which patients with chronic obstructive pulmonary disease, diabetes, post-acute AMI, congestive heart failure and pneumonia are helped to transition back to their home upon discharge.

Critical Access Hospital Recognition

Gunnison Valley Hospital, Gunnison, Utah

January 2016

Gunnison Valley Hospital implemented a process of bedside reporting. Reporting nurses finishing and starting a shift meet with the patient to give report on current treatment plans and to address any questions or concerns. An emphasis is placed on talking with, rather than about the patient.

Critical Access Hospital Recognition

Carondelet Holy Cross Hospital, Nogales, Arizona

January 2016

Carondelet Holy Cross Hospital was recognized for innovation in emergency medical services (EMS). In 2014, health care providers serving residents of Santa Cruz County, Arizona, came together to create the Community Healthcare Integrated Paramedicine Project (CHIPP).

Critical Access Hospital Recognition

Athol Hospital, Athol, Massachusetts

December 2015

In response to the high levels of mental health needs and the challenge of limited resources, Athol Hospital partnered to develop a collaborative school-based telepsychiatry model focused on bridging care gaps for children and families residing in the Athol Hospital service area.

Critical Access Hospital Recognition

Pender Memorial Hospital, Burgaw, North Carolina

February 2015

In conjunction with another hospital, Pender Memorial Hospital successfully implemented the Transitions in Care program. The program provides telehealth for congestive heart failure patients to assist with self-managing cardiac disease, reducing readmissions and encouraging independent living for seniors.

Critical Access Hospital Recognition

Sanpete Valley Hospital, Mount Pleasant, Utah

January 2015

Sanpete Valley Hospital worked with Intermountain Healthcare to create a network that provides appropriate access to behavioral health, working within the community to educate about mental health issues, increase access to care, provide timely access to services and improve follow-up with patients.

Critical Access Hospital Recognition

Estes Park Medical Center, Estes Park, Colorado

November 2014

Estes Park Medical Center (EPMC) was recognized for its work in the areas of care coordination, care management, patient access and prevention and wellness projects. EPMC joined a public-private partnership to form a wellness center that provides an array of services to the community.

Critical Access Hospital Recognition

McKenzie Health System, Sandusky, Michigan

November 2014

McKenzie Health System received recognition for working on key projects such as the Patient Centered Medical Home (PCMH) model to develop a deeper relationship with patients and develop skills to improve patient health through evidence-based medicine techniques to manage chronic disorders.

Critical Access Hospital Recognition

Illini Community Hospital, Pittsfield, Illinois

October 2014

Illini Community Hospital has implemented a care coordination program that consolidates management of populations into one seamless system, producing efficiencies that drive improved health outcomes and reduce overall health care spending.

Critical Access Hospital Recognition

Moab Regional Hospital, Moab, Utah

May 2014

Moab Regional Hospital (MRH) was recognized for turning their financial crisis in 2011 to financial success in 2013. A number of factors contributed to the success of MRH’s turnaround, including re-participating in the Disproportionate Share Hospital (DSH) program and conducting a CHNA to better address the community’s health needs.

Critical Access Hospital Recognition

Pershing General Hospital, Lovelock, Nevada

April 2014

The dramatic turnaround at Pershing General Hospital began with a top-to-bottom facility assessment by hospital administration of unprofitable service lines and a comprehensive review of community health needs.

Critical Access Hospital Recognition

Blue Mountain Hospital, Blanding, Utah

February 2014

Blue Mountain Hospital was recognized for implementing many programs to communicate with the community they serve, including a county newsletter and social media engagement. These communication methods are all utilized to maintain open lines of communication with the community.

Critical Access Hospital Recognition

Decatur County Memorial Hospital, Greensburg, Indiana

January 2014

Decatur County Memorial Hospital reached out to its community in several ways including free influenza vaccines for the community and free comprehensive blood screenings at the county health fair. By partnering, the hospital and Decatur County came together to enhance the overall health of their community.

Critical Access Hospital Recognition

Mason District Hospital, Havana, Illinois

December 2013

Mason District Hospital provides integrative care that meets the needs of each patient through the Integrated Health Advocacy Program (IHAP), a chronic disease management program that supports and educates participants and provides whole person care in an effort to improve health and quality of life, while decreasing health care costs.

Critical Access Hospital Recognition

Ellenville Regional Hospital, Ellenville, New York

November 2013

Ellenville Regional Hospital was recognized for their effort in community engagement with the creation of a seamless process of medication management as patients transition within and across organizations.

Critical Access Hospital Recognition

Granite County Medical Center, Philipsburg, Montana

October 2013

Granite County Medical Center spearheaded the effort to establish a mobile dental clinic where the nearest dentist can be up to 70 miles away. GCMC helped with billing, scheduling, marketing, housekeeping, fundraising, IT support, administrative support and maintenance.

Critical Access Hospital Recognition

Central Valley Medical Center, Nephi, Utah

August 2013

Central Valley Medical Center (CVMC) demonstrated excellence in quality initiatives with improvements in patient safety and satisfaction. CVMC was one of the first CAHs in Utah to report quality measures and has continued to lead by example

Critical Access Hospital Recognition

Tahoe Forest Hospital District, Truckee, California

July 2013

Tahoe Forest Hospital District was recognized for their quality reporting strategies and demonstrated excellence in quality initiatives with documented outcomes.

Critical Access Hospital Recognition

Page Hospital, Page, Arizona

June 2013

Page Hospital participated in the CMS Partnership for Patients initiative through the Premier Hospital Engagement Network (HEN). The hospital maintained Joint Commission accreditation and demonstrated high quality outcomes and operational performance rates relative to peers.

Critical Access Hospital Recognition

Boone County Hospital, Boone, Iowa

March 2013

Boon County Hospital demonstrated excellence in quality initiatives with documented outcomes. BCH actively participated in the Partnership for Patients as well as many other quality initiatives.

Critical Access Hospital Recognition

Speare Memorial Hospital, Plymouth, New Hampshire

February 2013

Speare Memorial Hospital (SMH) implemented Lean and Six Sigma training methods, which have fostered a hospital-wide performance improvement infrastructure. SMH also established a Transition Care Program to allow care transition nurses to continue to follow their patients' post-hospital care at their homes.

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,100,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.