Sakakawea Medical Center Hazen, North Dakota

March 2016
Organization: 
Sakakawea Medical Center (SMC)

Sakakawea Medical Center (SMC), located in Hazen, North Dakota, was recognized for their innovative efforts connected to care coordination. In January 2015, SMC created a new position to facilitate care coordination efforts between the hospital and other care providers in the community.

Positive Outcomes:

  • Bridged the gap between hospital and clinic settings
  • Improved discharge planning, referral tracking and medication reconciliation
  • Coordinated and increased service delivery in counseling, depression screening, drug and alcohol assessments, suicide prevention and other areas

Top Accomplishments:

The hospital's Care Coordinator provided daily education to patients, reviewed mediation lists, participated in daily discharge planning with the care team and followed up with discharged patients via phone. Additionally, the Care Coordinator served as a liaison between patients and other service providers. Darrold Bertsch, Sakakawea Medical Center’s Chief Executive Officer, credits the success of the initiative to the effort of staff, “We appreciate this recognition and believe that it is a true reflection of what can be accomplished through the development of a patient-centered neighborhood of health care services.”

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,100,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.