Upcoming Events

Upcoming Webinar

Front-end Revenue Cycle Improvement: Patient Registration

January 21, 2021

The last session of the Revenue Cycle Improvement webinar series, Front-end Revenue Cycle Improvement: Patient Registration, will review best practice patient registration and pre-arrival strategies, and discuss KPIs used to measure and benchmark registration performance.

Upcoming Webinar

Potential Roles for Rural Ambulance Services in COVID-19 Vaccination

January 27, 2021

This webinar will cover potential roles for rural ambulance services in the COVID-19 vaccination. This event is supported by the Federal Office of Rural Health Policy and coordinated by TASC, a program of the National Rural Health Resource Center. 

Upcoming MBQIP Virtual Knowledge Group

February MBQIP Virtual Knowledge Group

February 18, 2021

MBQIP VKGs provide a networking opportunity for state Flex Programs and subcontractors. Topics for discussion are determined based on MBQIP Data Reports, technical assistance trends and requests.

Upcoming Reverse Site Visit

2021 Flex Program Virtual Reverse Site Visit (RSV)

July 20, 2021 to July 22, 2021

The Federal Office of Rural Health Policy's (FORHP) Flex Program Virtual Reverse Site Visit (RSV) is an opportunity for state Flex Programs to make connections, share best practices and gather lessons learned to better engage and empower CAHs in activities to support healthy rural communities.

Past Events

Past Webinar

SHIP State Coordinator Technical Assistance Webinar: January 2019

January 17, 2019

Did you know that, effective January 1, 2019, hospitals must comply with the new CMS mandate to post a listing of their current standard charges on their hospital website? Join us to learn more about pricing transparency, hospital and patient challenges, identifying best practices, and how SHIP Coordinators can support their hospitals with this new mandate.

Past Flex Virtual Knowledge Group

Flex Program Support for Provider-Based RHCs

January 7, 2019

The topic for the January Flex VKG is Flex Program support for provider-based RHCs. Flex VKG webinars provide a forum for state Flex Programs to share successes, discuss challenges and brainstorm strategies for improvement and Flex Program excellence.

Past Network Development Cohort Group Call

How Technology is Impacting Population Health

December 20, 2018

Improving population health can be complex and is an area in which technology can make a difference. This event will introduce ways you can utilize technology while learning from your peers how they are utilizing technology in their work.

Past Network Development Cohort Group Call

A Reflective Look at 2019 Care Coordination

December 13, 2018

Sustaining an effective care coordination goes beyond billing requiring an intentional step back and reflection on a regular basis. We’ll look at the elements for this intentional reflection by taking a high-level view of care coordination and exploring the elements to make the most changes in those being coordinated for.

Past Network Development Cohort Group Call

Integrating Behavioral Health Payment Models

December 6, 2018

Many Network Development grantees have found it challenging to maximize reimbursement for behavioral health integration activities. This cohort call will allow networks to learn strategies for increasing reimbursement, share their own experiences and ask questions.

Past HELP Webinar

Small Rural Hospital and Clinic Finance 101 – An Update

December 4, 2018

This manual was developed for use by staff and boards of small rural hospitals and clinics as well as state Flex Programs. The content is designed to be as non-technical as possible and provide answers to frequently asked questions regarding CAH, small rural hospital and RHC finance and financial performance.

Past Flex Virtual Knowledge Group

Cooperative Agreement Submission Tips and Best Practices

December 3, 2018

Understand Flex application components and submission requirements. Hear best practices for application review and submission, such as looking at scoring criteria, creating an internal review process, making sure you connect the dots from need to activity outcome, etc.

Past HELP Webinar

Oxy Free Emergency Department

November 28, 2018

Learn about the major components needed to develop an “oxy-free ED” and implement a plan for managing patients seeking narcotic prescription medications in the emergency department.

Past Network Development Webinar

A Look at Network's Sustainability Characteristics: How Are We Doing?

October 25, 2018

Last month, all of the Network Development grantees were asked to complete our annual Network Sustainability Assessment. In this webinar, we'll take a look at the results and explore what they tell us about how we are doing as a cohort, aiming for sustainability. We will also check out TA resources, share lessons learned and provide input on TA topics for the upcoming year.

Past Workshop

FORHP Flex Program Workshop

October 23, 2018 to October 25, 2018

The goal of the FORHP Flex Program Workshop is to provide new or existing Flex Program staff an orientation to the Flex Program. Attendance at this event is open only to state Flex grantees.

Past Workshop

DRCHSD 2018 Summit

September 18, 2018

The purpose of the DRCHSD 2018 Summit is to gather the ten participating hospitals and clinics, the Federal Office of Rural Health Policy, Delta Regional Authority, program technical assistance providers and state partners. The two-day Summit will provide program accomplishments, rural health care information, networking and an overview of the next phase of projects.

Past Flex Virtual Knowledge Group


September 10, 2018

Learn how to utilize your PIMS data to help inform activities and projects for your Flex program. Hear tracking and data collection suggestions from other Flex programs.