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Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.

Understand the core components and functionality of the chargemaster. Summarize how best practice hospitals use the chargemaster to increase reimbursement, lower denials and improve cash flow. Incorporate a culture of chargemaster accountability and ownership. Comprehend 2020 Final Rule impact on chargemaster codes and availability including 2021 prescribed changes.

Increase understanding of a hospital's revenue cycle from the beginning to the end. Gain practical insight on revenue cycle leading practices such as denials management, revenue integrity, and clinical documentation improvement.

Russell County Hospital reports positive outcomes from their SRHT Quality Improvement and Transitions of Care project.

Read about Marcus & Wallace Hospital's successes in growing their swing bed program to impact their readmission rates.

Read about how CDP has improved quality infrastructure, patient satisfaction, internal communication, and physician documentation a year after their SRHT quality improvement project.

Learn how PCH is improving quality by implementing consultant recommended best practices.

RGH reported progress on all ten of their consultant recommended priorities, including a chargemaster review that resulted in a $1.4 million in collections in the first four months after updating chargemaster!

Guadalupe County Hospital surpasses their six-month SRHT goals.

Washington County Memorial Hospital in Missouri discusses ways they engaged their community to impact patient experience.

Evergreen Medical Center in Alabama utilized the recommendations from their SRHT QI Project to continue to improve the patient experience in their hospital.

Tallahatchie participated in a SRHT Quality Improvement and Transition of Care Project in 2017. They are proud of their recent designation 5-star HCAHPS facility!

Senior leadership at Presentation Medical Center is guided by the principle that progress is most effectively accomplished by starting with a strong and engaged leadership team. This is evident in the outcomes of their SRHT project.

UMH successfully incorporated the ten action items recommended in their 2017 FOA strategic plan. The teams modified time frame goals to coincide with the strategic plan to stay focused on the implementation.

Delta Memorial Hospital was spotlighted in November 2017 for the progress on their QI project. Read this next spotlight which talks about their SEAL team, charged with the task of impacting patient experience.

Atmore Community Hospital participated in a QI Project in 2017. Consistent attention to the implementation of their action plan is leading to quick results in only six months.

Minnie Hamilton Health Care Center shares mid-year accomplishments of their SRHT QI Project, including reduced ED time, focus on preventing readmissions and improving education for providers and staff on QI data.

After only six months of their SRHT QI Project implementation, DMH is reporting successes including the start of a chronic care management program, creation of a patient satisfaction committee and an innovative approach to leadership rounds.

CDP staff is more aware of the ways they impact the financial success of the hospital. There is increased trust of the new leadership team, as well as, improved communication and problem solving.