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Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.

Understand the core components and functionality of the chargemaster. Summarize how best practice hospitals use the chargemaster to increase reimbursement, lower denials and improve cash flow. Incorporate a culture of chargemaster accountability and ownership. Comprehend 2020 Final Rule impact on chargemaster codes and availability including 2021 prescribed changes.

Increase understanding of a hospital's revenue cycle from the beginning to the end. Gain practical insight on revenue cycle leading practices such as denials management, revenue integrity, and clinical documentation improvement.

Read about how CDP has improved quality infrastructure, patient satisfaction, internal communication, and physician documentation a year after their SRHT quality improvement project.

Guadalupe County Hospital surpasses their six-month SRHT goals.

Delta Memorial Hospital was spotlighted in November 2017 for the progress on their QI project. Read this next spotlight which talks about their SEAL team, charged with the task of impacting patient experience.

CDP staff is more aware of the ways they impact the financial success of the hospital. There is increased trust of the new leadership team, as well as, improved communication and problem solving.

By staying focused on implementation of recommendations from their SRHT FOA, MRMC increased net income, net patient revenue and days cash on hand, even during a transition in senior leadership.

MCB reduced readmission rates after participating in a SRHT transition of care project. They attribute much of their success to the creation of care transitions nurse position.

Monroe County Hospital completed a Quality of Care and Transition of Care SHRT Project in 2016. Read about their progress on this project.

Madison County Memorial Hospital (MCMH) in Madison, FL is a 25-bed, not-for-profit CAH that completed a financial operational assessment and reported positive outcomes.

RCH reports positive outcomes from their SRHT FOA within 9 Months.

UGH identified teen pregnancy and STDs as being a primary concern and created a program to address it. They are now seeing outstanding health outcomes and expanding the program.

NSMC has developed a successful model for addressing the care of those with diabetes and other chronic diseases, as well as their discharge process.

MWMH share ways they utilized recommendations from their SRHT FOA to impact outcomes including swing bed, 340B, emergency department operations and primary care in a very big way.

CMMC’s CEO discusses ways they used the SRHT FOA to create a sense of urgency with their board and staff to make necessary changes.

GCH discusses the use of a Quality Improvement and Transition of Care Project to positively impact patient discharge and how creating better measures will impact the hospital’s success.

CGH completed a QI and TOC Project in 2015. Bob Phillips, CEO and co-CNOs share how they used the recommendations to prepare to be a part of an ACO and creating processes to support population health.

Natchitoches Regional Medical Center in Louisiana share ways they utilized their SRHT FOA to drive strategy for the future.