Illini Community Hospital, Pittsfield, Illinois

October 2014
Illini Community Hospital (ICH)

Illini Community Hospital (ICH), located in Pittsfield, Illinois, implemented a care coordination program that consolidates management of populations into one seamless system, producing efficiencies that drive improved health outcomes and reduce overall health care spending. Services are provided by a team of medical, behavioral health and ancillary professionals who coordinate and ensure the right service at the right level.

Positive Outcomes:

  • Reduced emergency department utilization by 52.5 percent
  • Reduced cost of care to the client by more than 50 percent
  • Addressed multifocal needs of patients such as social, mental health, resource allocation, end of life and palliative care

Top Accomplishments:

Upon receiving the recognition, Kathy Hull, President and CEO, said, “Our Care Coordination program is designed to allow our patients to become more involved with their own health care needs while helping to supply the resources necessary to make them successful in living a healthier lifestyle. Receiving this recognition really shows that our staff is truly committed to improving the health of our community.”

In addition to their work within their community, ICH served as a resource for the care coordination section of the Illinois Flex Program’s hospital readiness tool. Hospital staff have also offered to train nursing staff in surrounding critical access hospitals (CAH) within the state to be care navigators.

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.