This guide provides rural hospitals with financial strategies to survive the transition from a volume-based reimbursement methodology to a system based on value.
This presentation explores how integrating clinical and non‑clinical roles in scheduling and registration strengthens patient access, improves care coordination, and protects revenue in rural health clinics and rural hospitals.
Jason Clinton
Rural Health Programs Planner
Jason.Clinton@hhs.iowa.gov
Jason has served with Iowa's Flex Program since 2025.
Terri Nihil
Flex Coordinator, SHIP Coordinator, South Dakota
Terri.Nihil@state.sd.us
Terri has served as South Dakota's SHIP and Flex Coordinator since 2025.
Jennifer Love-Tillotson
State Office Director, Washington
jennifer.love-tillotson@doh.wa.gov
Jennifer has served as Washington's State Office Director since 2025.
The bi-annual Flex Advanced Flex workshop is supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by the Technical Assistance and Services Center (TASC), a program of the National Rural Health Resource Center (The Center.)
The bi-annual Flex Introductory workshop is supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by the Technical Assistance and Services Center (TASC), a program of the National Rural Health Resource Center (The Center).
The annual Flex Program Reverse Site Visit (RSV) is supported by the Federal Office of Rural Health Policy (FORHP) and coordinated by the Technical Assistance and Services Center (TASC), a program of the National Rural Health Resource Center (The Center).
Employee Spotlight: Deb Laine
The future of rural health depends on local voices, bold ideas, and shared commitment.