Resources

In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.

In this module, we’re going to dive into the topic of change. We’ll talk about common experiences that people have through the course of change. We’ll talk about specific things you can do as a leader of change to smooth the process and help others through the transition – and help yourself as well.

In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.

These summaries provide information about measures added and removed from MBQIP since fall 2017. For more information about measure changes to MBQIP, see Appendix B in the MBQIP Fundamentals Guide for State Flex Programs.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Leadership.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Strategic Planning.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Patients, Partners, and the Community.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Data, Collection, Management, and Analysis.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Operations and Processes.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency Workforce.

View resources related to the Rural Community Ambulance Agency Transformation Readiness core competency EMS Outcomes and Impact.

Customer engagement is an important outcome of an overall learning and performance excellence strategy. Use these resources to learn more about identifying population health partners.

Resources related to Population Health: Outcomes and Impact Resources

Program evaluation relies on data and analysis. Data management is essential to the success of your population's health efforts.

Resources Related to Population Health: Understanding Value-Based Models

Leaders play a central role in setting values and directions. Use these resources to help develop leadership and planning for your organization.

Resources related to Population Health: Quality, Operations, and Processes Resources

View a list of resources related to electronic clinical quality measure (eCQM) reporting that is intended to aid CAHs seeking to meet the reporting requirements for the Promoting Interoperability Program, formerly the Medicare EHR Incentive Program. This list will be regularly updated to reflect new resources as they become available.

Blue Mountain Hospital has been recognized by the National Rural Health Resource Center for its use of innovative approaches to improve the organization’s financial stability.

The Critical Access Hospital Financial Sustainability Guide guide is intended for use by state Medicare Rural Hospital Flexibility (Flex) Program personnel, leaders of critical access hospitals (CAHs), and other individuals and/or teams that provide guidance and assistance to these providers in managing their long-term financial stability.