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Learn new ways to ask questions to get the information you want. Identify ways to create comfortable experience for the patient during leader rounds. Learn ways to use the information to effectively coach staff.
Recognize individual differences in reactions to change. Use strategies for leading groups and individuals through change. Manage your own emotions during the change process.

Receive guidance for the Fiscal Year 2022 Non-Competing Continuation (NCC) Progress Report. Understand the requirements, templates, and relevant resources for the FY2022 NCC Progress Report.