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Building primary care and attracting new referral sources are fundamental tenets to the growth of any rural health care organization. The solution is a complex one involving strategy, diplomacy, and a deep understanding of your current and potential mix of services and providers.

Health care is consumer-driven, and prospective patients make decisions based on many factors including cost, access, quality, experience, and their connection to us. These patients, or consumers, identify with the messages and overall image you create for your organization; it’s so much more than a logo or your colors, although those are important too.

Learn about the DRCHSD Customizable Communications Toolkit, available for use in health care community outreach and education communications. These materials focus on communicating information and confidence in services, available to immediately download and customize. In addition, the presenters will share a recently developed vaccine communications toolkit.

This webinar shares the lessons learned from the 12 years of the Heart of New Ulm Project as it transitioned from a research project to a community-owned and driven community health improvement initiative.

This session will focus on learning about recruitment and retention strategies used by other hospitals and clinics participating in the DRCHSD program as well as getting to answer any questions you have!

This session examined successful strategies for creating job postings, plan an approach that tells your organization's virtual story through your web presence and social media, as well as discussed free and low-cost marketing resources and how they can aid in recruitment.

The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.

In this webinar, participants will learn about Community Paramedicine and its applications. The importance of a data focus will be discussed along with key implementation and sustainment strategies. Participants will receive Community Paramedicine resources for future use and see how a Community Paramedicine program can be the connector for their patients.

View the fourth session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models.

When your target population includes those that face challenges such as health care access or treatment compliance, a Community Health Worker can make all the difference. Listen to this webinar to learn more about organizational readiness for Community Health Workers, the value of lived experience, and program sustainability factors.

View the second session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for dealing with financial risk attributed to VBC models.

View the first session in this five-part Value-Based Care (VBC) Webinar Series to hear best practices for transitioning to VBC models and being successful with payment system transformation and population health.

This IDPTV Project webinar shares best practices and strategies to identify partners as well as tips to engage them and sustain those partnerships.

In the third DRCHSD Patient Experience session, participants will develop an understanding of the "voice of the customer."

In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.

Learn about a framework for developing a communications plan and how to craft key messages. Tools are introduced for understanding the “audience” of your message and determine the project's positive effects on them. The various components of the communication plan framework are explained.

The third session of the Revenue Cycle Improvement webinar series, Charge Capture Improvement and Best Practices, will provide an overview of charge capture opportunities.

Project Overview

For population health initiatives to be successful, it is important to get understanding and buy-in from staff at all levels of the organization, including frontline as well as leadership. This requires creating messaging and education that will inspire and motivate others to join you to address population health.

This webinar will explain this study, funded by the Mayo Foundation for Medical Education and Research, on trends and disruptors of health care, creating a roadmap that will ensure health across rural Minnesota in 2030 through elevated rural health policy.