EMS Outcomes and Impact

The primary goal of the Rural Community Ambulance Agency Transformation Readiness Assessment and associated resources is to help ambulance agency leaders in rural America assess the state of their agency’s readiness in the core competency areas created following the Critical Access Hospital Blueprint for Performance Excellence, adapted specifically for rural ambulance agencies from the Baldridge Excellence Framework for Health Care.

Outcomes and Impact core competencies for the ambulance agency include:

  • The agency publicly reports all quality and community health needs outcomes for activities in which it participates. 
  • The agency collaborates with multiple stakeholders and payers to identify shared savings opportunities. 
  • The agency regularly engages the community in forums designed to educate about and collect their specific input on programs and services it provides. 
  • The agency participates in value-based private payer contracts and Centers for Medicare & Medicaid Services (CMS) shared savings models. 

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.