EMS Strategic Planning

The primary goal of the Rural Community Ambulance Agency Transformation Readiness Assessment and associated resources is to help ambulance agency leaders in rural America assess the state of their agency’s readiness in the core competency areas created following the Small Rural Hospital Blueprint for Performance Excellence and Value, adapted specifically for rural ambulance agencies from the Baldridge Excellence Framework for Health Care.

Strategic Planning core competencies for the ambulance agency include:

  • The leadership team incorporates transformative concepts (such as EMS 3.0) into its strategic planning. 
  • The leadership team can communicate to all staff the ambulance agency's vision and strategies for transitioning. 
  • Leadership regularly communicates transformative concepts to the ambulance agency's governing board. 
  • The agency educates patients, partners, and the community on the agency's vision and strategies for the transformation through various modes, including social media.

Strategic Planning Resources for Rural Emergency Medical Services (EMS)

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National Rural Health Association, Kevin K. McGinnis


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