EMS Workforce

The primary goal of the Rural Community Ambulance Agency Transformation Readiness Assessment and associated resources is to help ambulance agency leaders in rural America assess the state of their agency’s readiness in the core competency areas created following the Small Rural Hospital Blueprint for Performance Excellence and Value, adapted specifically for rural ambulance agencies from the Baldridge Excellence Framework for Health Care.

Workforce core competencies for the ambulance agency include:

• The leadership team offers ongoing staff education on how to provide safe, high quality, person-centered care.
• The leadership team supports a staff culture that is adaptable in the change towards prevention and chronic disease management. 
• Staff are role models of health and wellness in the community.
• Senior leadership supports a culture of staff safety and physical and mental wellness. 

Workforce Resources for Rural Emergency Medical Services

EMS Workforce Retention Toolkit: Keeping the Best

Virginia Office of EMS

Fostering a Culture of Resilient Rural EMS

The Center

Guide to Building an Effective EMS Wellness and Resilience Program

National Association of Emergency Medical Technicians (NAEMT)

Moving from Loaded Miles to Value-Based Models: Flex Program Support for Rural Emergency Care

National Rural Health Resource Center (The Center)

Rural Emergency Medical Services Integration Guide

The Center

From Vision to Action: Measures to Mobilize a Culture of Health

Robert Wood Johnson Foundation

Hospital-based Strategies for Creating a Culture of Health

Health Research & Educational Trust (HRET), American Hospital Association