EMS Workforce


The primary goal of the Rural Community Ambulance Agency Transformation Readiness Assessment and associated resources is to help ambulance agency leaders in rural America assess the state of their agency’s readiness in the core competency areas created following the Small Rural Hospital Blueprint for Performance Excellence and Value, adapted specifically for rural ambulance agencies from the Baldridge Excellence Framework for Health Care.

Workforce core competencies for the ambulance agency include:

  • The leadership team offers ongoing staff education on how to provide safe, high quality, person-centered care.
  • The leadership team supports a staff culture that is adaptable in the change towards prevention and chronic disease management. 
  • Staff are role models of health and wellness in the community.
  • Senior leadership supports a culture of staff safety and physical and mental wellness. 

Workforce Resources for Rural Emergency Medical Services


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