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EMS assists communities with ensuring access to, and availability of, emergency care. The DRCHSD Program goal is to help create a local coordinated system of care that includes community joint partners working in collaboration with first responders and leaders for our participating health care organizations.

The purpose of the Telehealth Assessment is to identify strategies and develop tactics that outline opportunities for performance improvement in the organizations’ provisions of telehealth services.

This updated guide provides rural hospital executive and management teams with generally accepted best practice concepts in revenue cycle management. It is also designed to assist State Offices of Rural Health directors and Flex Program coordinators.

View a webinar recording on injection and infusion coding and billing for facility-based locations. Topics include definitions, the hierarchy, rules and guidelines, sample scenarios, and helpful resources.

View a webinar recording on modifier usage. Topics include definitions, an overview of common modifiers with sample scenarios, and helpful resources.

View a five-part webinar series that provides staff development on revenue cycle best practices to support performance improvements with front and back end revenue cycle processes as demonstrated by increased cash collection, improved charge capture, and a reduction in denials.

The “Healthcare You Can Believe In” campaign focuses on the patient experience and the important balance between trust and care that helps to solidify the place of smaller health care systems in their communities — as they combine a personal connection with compassionate care.

The “Take Your Health in the Right Direction” campaign encourages patients to be advocates for their own health. By using supporting information and statistics to reinforce what could happen if regular appointments are missed or skipped, the campaign's audience is educated — and hopefully encouraged — to be more active in these important preventative health appointments that could save their lives.

The “Anywhere Care” campaign makes use of the word "virtually" in two different ways: referring to a real-time, remote meeting that's often considered "virtual" and as an adverb, speaking to the nearly limitless locations patients can choose from when they access care via telehealth.