Through the fulfillment of VVRMC’s mission and vision, they strive to improve patient satisfaction by existing as the premier provider for all healthcare needs within their community, all while delivering healthcare they can trust.
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Toolkit
Data Reporting and Use
These resources provide information about how to submit Medicare Beneficiary Quality Improvement Project (MBQIP) data and how to interpret data reports in order to inform quality improvement efforts.
Senior leadership at Presentation Medical Center is guided by the principle that progress is most effectively accomplished by starting with a strong and engaged leadership team. This is evident in the outcomes of their SRHT project.
Madison County Memorial Hospital (MCMH) in Madison, FL is a 25-bed, not-for-profit CAH that completed a financial operational assessment and reported positive outcomes.
Video
Managing Performance
In this module, we’re going to explore ways that you can work to influence the behavior of those on your team. We’ll share best practices for communicating expectations, giving and receiving feedback, and recognizing others.
This list includes quality improvement resources that can be used across a variety of project topic areas.
Video
Engaging Your Team
In this module, we’ll explore what it means to engage your team and share some strategies for strengthening engagement by developing your team’s knowledge and skills, making collaborative decisions, and building a strong team identity.
The Delta Region Community Health Systems Development (DRCHSD) Program offered the 6-part 2021 Telehealth webinar series for community health centers, rural health clinics, and small rural hospitals. The series was
This series from the National Rural Health Resource Center (The Center) provides information about Chronic Obstructive Pulmonary Disease (COPD), how rural providers are meeting the needs of their communities, and
In this module, we’re going to dig into some things that are hard for many of us: Communication, conflict, and difficult conversations. We’ll look at what it means to be a collaborative communicator and share tips for becoming a better listener, keeping conflict constructive, and having difficult conversations.
Assess the core competencies of a rural ambulance agency to provide broader service and greater value patient care and access in rural America. This self-assessment and the associated resources will
Through our work with rural hospitals, a need has emerged for education directed towards mid-level managers (MLMs) on the ‘why’ and ‘how’ of value-based care and population health, as well
View a five-part webinar series that provides staff development on revenue cycle best practices to support performance improvements with front and back end revenue cycle processes as demonstrated by increased cash collection, improved charge capture, and a reduction in denials.
JMC shares outcomes and next steps about their RHPI case management project.
MCB reduced readmission rates after participating in a SRHT transition of care project. They attribute much of their success to the creation of care transitions nurse position.
This educational video series provides mid-level leaders with foundational knowledge and strategies for leading their team and influencing others as they navigate the shift to value-based payment and population health.
DRCHSD Quality Improvement Webinar Series Hosted by The National Rural Health Resource Center, this 5-part quality webinar series focused on looking at and addressing quality improvement issues within the healthcare
A series of five webinar recordings with rural hospitals and experts guiding them through a process to use the downloadable, pre-filled templates to develop and tailor their own Balanced Scorecard (BSC) & Strategy Map. The recordings also include educational slides from our subject matter experts and facilitated hospital discussion.
HCHC share outcomes of their RHPI Lean Process Planning and Value Stream Mapping project to improve effectiveness in the ED.
Delta Memorial Hospital was spotlighted in November 2017 for the progress on their QI project. Read this next spotlight which talks about their SEAL team, charged with the task of impacting patient experience.