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Identify the nine core elements of CAH quality infrastructure and related criteria. Recognize how CAH implementation of quality infrastructure will be measured via the National CAH Quality Inventory and Assessment. Begin exploring how this information could be used by state Flex programs to inform their quality activities with CAHs.

Review proposed measures for MBQIP.
Learn about the next steps for providing comments on the proposed measures.
Hear other MBQIP-related updates.

In the third DRCHSD Patient Experience session, participants will develop an understanding of the "voice of the customer."

The third session of the Revenue Cycle Improvement webinar series, Charge Capture Improvement and Best Practices, will provide an overview of charge capture opportunities.

In the first DRCHSD Patient Experience session, participants will develop an understanding of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) and other patient experience surveys.

Led by experts from BKD, LLP, attendees will gain an understanding of the complex details surrounding CMS’ price transparency requirements, effective 1/1/21, including strategies and specific actions to take to make sure hospitals are prepared to meet the requirements.

Increase understanding of a hospital's revenue cycle from the beginning to the end. Gain practical insight on revenue cycle leading practices such as denials management, revenue integrity, and clinical documentation improvement.

In the first two sessions, we reviewed best practice strategies for effective revenue cycle leadership and front-end revenue cycle performance improvement. This webinar will focus on middle- and back-end revenue cycle performance best practices. 

This session will focus on learning about recruitment and retention strategies used by other hospitals and clinics participating in the DRCHSD program as well as getting to answer any questions you have!

This session examined successful strategies for creating job postings, plan an approach that tells your organization's virtual story through your web presence and social media, as well as discussed free and low-cost marketing resources and how they can aid in recruitment.

The purpose of this webinar is to present an overview of the new action planning template and discuss how to use the tool to support the implementation of the action plan.

Understand the core components and functionality of the chargemaster. Summarize how best practice hospitals use the chargemaster to increase reimbursement, lower denials and improve cash flow. Incorporate a culture of chargemaster accountability and ownership. Comprehend 2020 Final Rule impact on chargemaster codes and availability including 2021 prescribed changes.