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Toolkit
Patient Experience
These resources focus on quality improvement related to the patient experience.
Toolkit
Patient Safety
These resources focus on quality improvement related to patient safety and inpatient care.
The Flex Program and CAHs rely on leadership and a skilled workforce to advance program goals and deliver high-quality, high-value care for patients.
Publication
A Guide to Measuring the Triple Aim: Population Health, Experience of Care, and Per Capita Cost
This white paper provides a menu of suggested measures for the three dimensions of the Triple Aim.
Center Staff
Lauren Prnjat, MPH
Senior Evaluation Analyst
Center Staff
Joel Stedman
Web Application Developer
Center Staff
Shannon Sweeney, SHRM-SCP
Human Resources Manager
Center Board, RHI Board
Ray G. Christensen, MD
President (Center) | Chief Manager (RHI) | Associate Dean for Rural Health, University of Minnesota Medical School, Duluth Campus
Center Staff
Terry Hill, MPA
Senior Advisor for Rural Health Leadership and Policy
Center Board
Alana Knudson, PhD, EdM
Vice President | Program Area Director and Co-Director, NORC Walsh Center for Rural Health Analysis
Center Board
Mary Ellen Pratt, MHA
Treasurer | CEO of St. James Parish Hospital
Center Board
Zora Radosevich
Member | Director of Office of Rural Health and Primary Care, Minnesota Department of Health
Center Board
Pat Schou, RN, BSN, MS, FACHE
Secretary | Former Executive Director of Illinois Critical Access Hospital Network
Center Board
Shao-Chee Sim, PhD, MPA
Member | Vice President for Research, Innovation and Evaluation, Episcopal Health Foundation
Center Board, RHI Board
Jesse Tischer, MHA, FACHE, NRP/PC-C
President Elect (Center) | Assistant Chief Manager (RHI) | Chief Transformation and Integration Officer, MercyOne/Trinity Health