Module 6: Talent Development

May 2021
Author: 
National Rural Health Resource Center (The Center)

This six-part educational video series provides mid-level leaders with foundational knowledge and strategies for leading their team and influencing others as they navigate the shift to value-based payment and population health.

Before You Begin: Complete the Pre/post-Training Evaluation template on page 8 within the Discussion Questions and Activities document before you begin the series and again after you complete Module 6.

Description and Topics Covered

Learn ways to hire and promote employees and develop your team’s skills and knowledge in meaningful ways. 

  • The what and why of talent development
  • Your role: Thinking strategically about talent development
  • Developing your team
  • Series wrap-up

Discussion Questions

  • If you expect any upcoming job openings in your department, take some time to think carefully about what this position might look like in the next 3-5 years. Will more collaboration be required in this job in a new healthcare environment? New technology or interpersonal skills? How might you ensure that you hire the person who’s right for the NEXT iteration of this job?
  • If you were to leave your position tomorrow, who would replace you? Do you have someone ready in the wings, or would this person need to be developed if you were to promote from within? Who might be the right successor, and what skills and knowledge would they need? (and if there really isn’t anyone who might fill your shoes, how might you keep these concepts in mind the NEXT time you fill a position in your department?). Consider having a conversation with your direct supervisor about succession planning.
  • Does your organization engage in any succession planning activities? If you don’t know the answer to this question, talk to your HR department to learn more.
  • Are stay interviews performed regularly in your organization? If not, you might want to ask your HR department for their thoughts, and consider implementing them in your department. 

Recommended Activities

  • Watch the 12-minute TEDx video Confessions of a Recovering Micromanager to hear one leaders’ entertaining and insightful personal story about learning to delegate. 
  • Identify potential tasks and projects that could be delegated to others. Plan your approach carefully (following Harvard Business School guidelines), and ask a peer or mentor for guidance if delegation isn’t something you do on a regular basis. 
  • Be on the lookout for opportunities to have a coaching conversation. Use the GROW Coaching Questions handout included in the Resource Guide to help you plan these conversations.  

Resources

  1. What is a Stay Interview? This article provides an overview of stay interviews and shares tips for maximizing their effectiveness.
  2. Society for Human Resources Management: Stay Interview Questions - This article shares recommended questions to ask during a stay interview.
  3. Harvard Business School: How to Delegate Effectively: 7 Tips for Managers - This blog post shares seven ways to delegate more effectively.
  4. American Management Association: When to Coach and When Not to - This article outlines situations that lend themselves well to coaching – and those that are better suited to a different approach.
  5. This tool provides a “menu” of questions to choose from when planning a coaching conversation.

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.