EMS Strategic Planning

The primary goal of the Rural Community Ambulance Agency Transformation Readiness Assessment and associated resources is to help ambulance agency leaders in rural America assess the state of their agency’s readiness in the core competency areas created following the Critical Access Hospital Blueprint for Performance Excellence, adapted specifically for rural ambulance agencies from the Baldridge Excellence Framework for Health Care.

Strategic Planning core competencies for the ambulance agency include:

  • The leadership team incorporates transformative concepts (such as EMS 3.0) into its strategic planning. 
  • The leadership team can communicate to all staff the ambulance agency's vision and strategies for transitioning. 
  • Leadership regularly communicates transformative concepts to the ambulance agency's governing board. 
  • The agency educates patients, partners, and the community on the agency's vision and strategies for the transformation through various modes, including social media.

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.