EMS Workforce

The primary goal of the Rural Community Ambulance Agency Transformation Readiness Assessment and associated resources is to help ambulance agency leaders in rural America assess the state of their agency’s readiness in the core competency areas created following the Critical Access Hospital Blueprint for Performance Excellence, adapted specifically for rural ambulance agencies from the Baldridge Excellence Framework for Health Care.

Workforce core competencies for the ambulance agency include:

  • The leadership team offers ongoing staff education on how to provide safe, high quality, person-centered care.
  • The leadership team supports a staff culture that is adaptable in the change towards prevention and chronic disease management. 
  • Staff are role models of health and wellness in the community.
  • Senior leadership supports a culture of staff safety and physical and mental wellness. 

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB1RH24206, Information Services to Rural Hospital Flexibility Program Grantees, $1,560,000 (0% financed with nongovernmental sources). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.